Pre-Analytical Assistant I

Quest Diagnostics•Sacramento, CA

About The Position

The Pre-Analytical Assistant I provides general support functions within the Technical Operations Department. The role is based in Sacramento, California, and is scheduled Monday through Friday from 10:00 PM to 6:30 AM, with rotational weekends. The schedule is subject to change. The pay range is $20.60–$22.95 per hour. Employees may be eligible for shift differentials of 10% for some or all second-shift hours and 15% for some or all third-shift hours; additional details are provided if an offer is extended. Salary offers consider factors including relevant skills, training, experience, education, certifications where applicable, and market and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. The assistant learns assigned duties and develops an understanding of how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality. The role involves identifying and helping resolve specimen and test-order issues, meeting quality and production standards, completing required documentation, and learning additional functions to progress to the next level. A high school diploma or equivalent is required. Previous production-environment experience and a medical background, including clinical laboratory terminology, are preferred; minimal data-entry skills are noted.

Requirements

  • High school diploma or equivalent.
  • Minimal data-entry skills.
  • Meet quality and production standards within six months of completing training.

Nice To Haves

  • Previous experience in a production environment.
  • Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

  • Learn assigned Pre-Analytical Assistant I duties and understand how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality.
  • Identify problems involving specimen types or missing information related to sorting, racking, centrifuging, delivery, and storage; resolve them or forward information to support timely resolution.
  • Understand test-order compliance policies and develop the ability to research test-order information using translation tables, computer systems, and the directory of services.
  • Meet quality and production standards within six months of completing training.
  • Complete required written documentation so it is understandable, legible, and submitted within the assigned time frame.
  • Report to work on time, follow attendance guidelines, and support department performance when coworkers are absent.
  • Learn additional Technical Operations and Specimen Processing functions to progress to the next level in a timely manner.
  • Perform other duties as assigned.

Benefits

  • Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost health assessment program.
  • Blueprint for Wellness healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one “MyDay” off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • Potential annual performance bonus compensation.
  • Potential shift differential of 10% for some or all second-shift hours and 15% for some or all third-shift hours.
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