Pre-Analytical Assistant I

Quest Diagnostics•West Hills, CA

About The Position

The Pre-Analytical Assistant I provides general support functions within the Technical Operations Department. The role learns assigned Pre-Analytical Assistant I duties and develops an understanding of how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality. The position is based in West Hills, California, and is scheduled Monday through Saturday, with a day off to be determined, from 12:00 AM to 8:30 AM. The stated pay range is $20.01 to $22.95 per hour. Employees may be eligible for shift differentials of 10% for some or all second-shift hours and 15% for some or all third-shift hours; details would be provided if an offer is extended. Salary offers consider factors including relevant skills, training, experience, education, applicable certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. The position requires completing written documentation that is understandable, legible, and timely; meeting quality and production standards within six months of completing training; and following attendance guidelines. The employee learns additional Technical Operations and Specimen Processing functions to support progression to the next level and performs other duties as assigned. The listed duties are a general description and are not exhaustive. The company states that benefit eligibility and offerings may depend on whether the position is part-time or full-time. Potential benefits include medical and supplemental health coverage, dental and vision coverage for full-time employees working 30 or more hours, well-being programs, an annual no-cost health assessment, a mental health program, vacation and health/flex time, holidays and a personal day, financial coaching, a 401(k) or Roth IRA with company match up to 5% after 12 months of service, employee stock purchase plan, life and disability insurance, flexible spending accounts, annual incentive plans, matching gifts, education assistance, and career advancement opportunities.

Requirements

High school diploma or equivalent.
Minimal data-entry skills.
Meet quality and production standards within six months of completing training.
Complete written documentation that is understandable, legible, and timely.
Report to work on time and follow attendance guidelines.

Nice To Haves

Previous experience in a production environment.
Medical background, including medical terminology applicable to a clinical laboratory.

Responsibilities

Learn assigned Pre-Analytical Assistant I duties and understand how Technical Operations and Specimen Processing functions work together and affect technical departments and result quality.
Identify problems involving specimen types, missing information, sorting, racking, centrifuging, delivery, and specimen storage; resolve issues or forward information to support timely resolution.
Develop an understanding of compliance policies related to test ordering and research test-order information using translation tables, computer systems, and the directory of services.
Meet quality and production standards within six months of completing training.
Complete required written documentation so that it is understandable, legible, and submitted within the assigned time frame.
Report to work on time, follow attendance guidelines, and support departmental performance when coworkers are absent.
Learn additional functions within Technical Operations and Specimen Processing to allow timely progression to the next level.
Perform other duties as assigned.

Benefits

Medical and supplemental health coverage; dental and vision coverage for full-time employees who work 30 or more hours.
Well-being programs and an annual no-cost health assessment program.
Blueprint for Wellness® healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.