Practice Supervisor

UHS • McAllen, TX

3d

About The Position

The Practice Supervisor is responsible for supervising and coordinating day-to-day operations of assigned medical practices in accordance with applicable federal, state, and local standards, guidelines, regulations, and requirements. The position promotes accurate, efficient, safe, high-quality, compliant, and productive operations while upholding IPM and UHS policies, goals, and standards. One of the positions will focus on call center supervision.

The supervisor supports a patient-centered environment focused on quality, safety, and patient satisfaction; prepares practice schedules to ensure appropriate staffing; and practices cost control through responsible use of staff, materials, and equipment. The role also oversees supply inventory, ordering, and PAR levels, and requires professionalism, Service Excellence, and motivation to achieve strong results. Other duties may be assigned.

South Texas Health System Clinics provides family medicine, health screenings, and specialized care in the Rio Grande Valley. Its clinics are affiliated with South Texas Health System hospitals and emergency facilities.

Requirements

• Associate degree and two years of supervisory experience; alternatively, three to five years of healthcare experience, including at least two years in a supervisory capacity.
• At least two years of healthcare supervisory experience.
• Call center supervisory skills are required for the position focused on call center supervision.

Responsibilities

• Supervise and coordinate day-to-day operations of assigned medical practices.
• Oversee accurate, efficient, safe, high-quality, compliant, and productive practice operations in accordance with applicable regulations and requirements.
• Uphold IPM and UHS policies, goals, and standards.
• Foster a patient-centered environment focused on quality, safety, and patient satisfaction.
• Compose practice schedules to ensure appropriate staffing for efficient daily operations.
• Use staff, materials, and equipment economically to support cost control.
• Oversee supply inventory, ordering, and maintenance of PAR levels.
• For the designated position, supervise call center operations.
• Demonstrate Service Excellence, professionalism, and motivation to achieve optimum results.
• Perform other duties as assigned.

Benefits

• Retention Bonus Program, if offered.
• Loan Forgiveness Program, if offered.
• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Medical, dental, vision, and prescription drug plans.
• 401(k) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Tuition savings for continuing nursing education with Chamberlain University.
• Career development opportunities within UHS and its subsidiaries.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree