Practice Supervisor

Tenet Healthcare Corporation•San Antonio, TX

About The Position

The Physician Practice Supervisor manages the administrative and operational functions of assigned practice locations, supporting smooth and efficient operations, inventory control, supply ordering, personnel management, patient relations, and patient flow. This is a working-manager role that performs clerical functions and provides coverage as needed. The supervisor supports TPR’s mission, purpose, philosophy, objectives, policies, and procedures, including compliance with HIPAA requirements and confidentiality standards. The role leads day-to-day office operations and staff performance while supporting physician productivity, patient satisfaction, reimbursement, and compliance with regulatory, confidentiality, and payor requirements. Local travel is required. Tenet Physician Resources describes its mission as supporting high-quality, compassionate care and operational success across Baptist Medical Network’s South Texas communities. The organization offers a benefits package that includes health coverage, retirement savings, paid time off, and professional development opportunities; benefit eligibility may vary by location and employment status.

Requirements

  • At least 5 years of experience working in a physician office, including at least 2 years in a supervisory capacity.
  • A college degree or an equivalent combination of education and experience.
  • Demonstrated understanding of fiscal and human resource management in a healthcare setting.
  • Knowledge of computer systems and applications, including electronic medical records and Microsoft Office products.
  • Ability to gather, analyze, and interpret information and make appropriate recommendations.
  • Ability to exercise initiative, solve problems, make decisions, apply policies and principles to everyday problems, and handle varied situations.
  • Ability to establish priorities and coordinate work activities.
  • Solid knowledge of CPT and ICD-10 coding, chart audit processes, HIPAA, and collection processes.
  • Excellent interpersonal skills and the ability to work tactfully, diplomatically, and professionally with patients, physicians, and staff.
  • Strong written and verbal communication skills and the ability to lead staff effectively.

Responsibilities

  • Manage administrative and operational functions for assigned physician practices.
  • Oversee inventory control and order supplies.
  • Schedule staff, assign work, train and coach employees, and optimize staff performance.
  • Oversee daily office operations, including cash reconciliation, charge entry, and operational checks and balances.
  • Support physician productivity and patient satisfaction, maximize reimbursements, and help ensure compliance with regulatory requirements, patient confidentiality standards, and payor regulations.
  • Resolve patient issues as needed.
  • Perform clerical functions and provide coverage as needed.
  • Travel locally as required.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Paid time off
  • Career development and continuing education opportunities
  • Health savings accounts
  • Healthcare and dependent-care flexible spending accounts
  • Employee Assistance Program
  • Employee discount program
  • Voluntary pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance
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