Practice Supervisor

Conifer Health Solutions • San Antonio, TX

3d

About The Position

The Physician Practice Supervisor manages the administrative and operational functions of assigned practice locations, helping ensure smooth and efficient operations. Duties include inventory control, ordering supplies, personnel management, patient relations, and patient flow. This is a working-manager role: the supervisor can perform all clerical functions and fills in as needed. The supervisor supports TPR’s mission, purpose, philosophy, objectives, policies, and procedures, including its HIPAA Compliance Plan and Privacy Standards Confidentiality Agreement.

The supervisor oversees daily office operations and staff performance, supports physician productivity and patient satisfaction, helps maximize reimbursements, and ensures practice locations comply with regulatory requirements, patient confidentiality standards, and payor regulations. Local travel is required.

Requirements

• Five years of experience working in a physician office, including at least two years in a supervisory capacity.
• College degree, or an equivalent combination of education and experience.
• Demonstrated understanding of fiscal and human resource management in a healthcare setting.
• Knowledge of computer systems and applications, including electronic medical records and MS Office products.
• Ability to gather, analyze, and interpret information and make appropriate recommendations.
• Initiative, effective problem-solving and decision-making, and ability to apply policies and principles to everyday problems and varied situations.
• Ability to establish priorities and coordinate work activities.
• Solid knowledge of CPT and ICD-10 coding, chart audit processes, HIPAA, and collection processes.
• Excellent interpersonal skills and ability to interact tactfully, diplomatically, and professionally with patients, physicians, and staff.
• Strong written and verbal communication skills and ability to lead staff effectively.

Responsibilities

• Optimize staff performance; schedule staff, assign work, and provide training and coaching.
• Oversee daily office operations, including cash reconciliation, charge entry, and operational checks and balances.
• Work to enhance physician productivity and patient satisfaction and maximize reimbursements.
• Ensure practice locations comply with regulatory requirements, patient confidentiality standards, and payor regulations.
• Resolve patient issues as needed.
• Perform clerical functions and fill in as needed.
• Manage inventory and order supplies.
• Support TPR’s mission, policies, procedures, HIPAA Compliance Plan, and Privacy Standards Confidentiality Agreement.
• Travel locally as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed