Practice Specialist II

HCA Healthcare•Asheville, NC

About The Position

The Practice Specialist II schedules appointments and registers patients to support the clinical practice. The role provides excellent customer service and performs a variety of duties associated with daily operations, while also providing backup support for Practice Specialist I.

Requirements

  • High school diploma or GED.
  • At least one year of experience in a customer service role or healthcare setting.

Nice To Haves

  • Two years of experience in a customer service role or healthcare setting.
  • Experience working with practice management software, including scheduling and registration.

Responsibilities

  • Schedule appointments to support the clinical practice.
  • Register patients.
  • Provide excellent customer service.
  • Complete a variety of duties associated with daily operations.
  • Provide backup support for Practice Specialist I.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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