Practice Manager - Women's Health - Monroeville - Full Time

Highmark Health•Monroeville, PA

12d

About The Position

The Practice Manager manages the daily operations of complex, large physician practices across multiple full-time locations. The role oversees front- and back-office functions, staff, budgets, financial and revenue-cycle metrics, patient satisfaction, quality improvement, and regulatory compliance. The position requires frequent travel to various practice locations and collaboration with physicians, leadership, and health professionals to accomplish organizational and practice goals.

Requirements

Bachelor’s degree, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
3–5 years of experience in a physician practice setting, including 2 years of practice management experience.

Nice To Haves

Experience managing multiple sites.
Certified Physician Practice Manager (CPPM) certification.

Responsibilities

Manage day-to-day operations of physician practices, including front- and back-office functions.
Supervise staff, resolve problems, and implement approved disciplinary action.
Interview, hire, train, and conduct performance evaluations for staff.
Develop the practice budget in conjunction with the director.
Manage and monitor key financial and revenue-cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and the revenue-cycle process.
Provide primary or secondary review of reconciliation of monies collected and deposited.
Monitor patient satisfaction reports, identify variances from standard, and address and resolve patient complaints.
Monitor quality and performance-improvement metrics and address deficiencies.
Collaborate with physicians, leadership, and health professionals to accomplish organization and practice goals.
Ensure compliance with all regulatory requirements.
Travel frequently to various practice locations.
Comply with the company’s Code of Business Conduct, applicable laws and regulations, company policies, and training requirements.
Protect covered information, cardholder data, and confidential customer information, and comply with HIPAA and company data-security policies.