Practice Manager - Women's Midlife - Bethel Park - Full Time

Highmark Health•Bethel Park, PA

12d

About The Position

The Practice Manager oversees the daily operations of a complex, large or multi-location physician practice, including front- and back-office functions. The role supervises staff and manages operational, financial, patient satisfaction, quality, and compliance activities. It works collaboratively with physicians, leadership, and health professionals to support organizational and practice goals. Frequent travel to various practice locations is required.

Requirements

Bachelor’s degree, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
3–5 years of experience in a physician practice setting, including 2 years of practice management experience.

Nice To Haves

Experience managing multiple sites.
CPPM (Certified Physician Practice Manager) certification.

Responsibilities

Manage the day-to-day operations of physician practices, including front- and back-office functions.
Supervise staff; resolve problems; and implement approved disciplinary action.
Interview, hire, train, and conduct performance evaluations.
Develop the practice budget in conjunction with the director.
Manage and monitor key financial and revenue-cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and revenue-cycle processes.
Provide primary or secondary review of the reconciliation of collected and deposited monies.
Monitor patient satisfaction reports, identify variances from standards, and address and resolve patient complaints.
Monitor quality and performance-improvement metrics and address deficiencies.
Work collaboratively with physicians, leadership, and health professionals to accomplish organizational and practice goals.
Ensure compliance with regulatory requirements.
Travel frequently to various practice locations.