Practice Manager - Women's Midlife - Bethel Park - Full Time

Highmark Health•Bethel Park, PA

10d

About The Position

The Practice Manager manages the daily operations of a complex, large physician practice or multiple full-time practice locations. The role oversees front- and back-office operations, staff, budgets, financial and revenue cycle metrics, patient satisfaction, quality improvement, and regulatory compliance. The manager works collaboratively with physicians, leadership, and health professionals to achieve organizational and practice goals and travels frequently to various practice locations.

Requirements

Bachelor’s degree, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
3–5 years of experience in a physician practice setting.
2 years of practice management experience.

Nice To Haves

Experience managing multiple sites.
Certified Physician Practice Manager (CPPM) certification.

Responsibilities

Manage day-to-day front- and back-office operations of physician practices.
Supervise staff, resolve problems, and implement approved disciplinary actions.
Interview, hire, train, and conduct performance evaluations.
Develop the practice budget in conjunction with the director.
Manage and monitor financial and revenue cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and revenue cycle processes.
Provide primary or secondary review of the reconciliation of collected and deposited monies.
Monitor patient satisfaction reports, identify variances from standards, and address and resolve patient complaints.
Monitor quality and performance improvement metrics and address deficiencies.
Collaborate with physicians, leadership, and health professionals to accomplish organizational and practice goals.
Ensure compliance with regulatory requirements.
Travel frequently to various practice locations.
Comply with applicable laws, company policies, training requirements, HIPAA privacy requirements, and information security policies.