Practice Manager - Los Angeles

Modern Animal • Los Angeles, CA

5h • $75,000 - $102,500 • Onsite

About The Position

Modern Animal is hiring a Practice Manager to lead an onsite veterinary clinic in Los Angeles. The role focuses on developing people, building a supportive team culture, and maintaining operational excellence and financial health to support sustainable, high-quality veterinary care. The manager collaborates with medical, operations, recruiting, and support teams and represents the clinic’s needs in broader company conversations. Local travel for training and cross-functional meetings is required. Regular evening and weekend availability is required.

Requirements

• At least 5 years of people leadership experience.
• Ability to balance attention to detail with a broader strategic perspective.
• Lead with humility and openness, using feedback to build trust and support growth.
• Ability to create psychological safety, set expectations, and hold people accountable with warmth.
• Willingness to try new approaches, learn from mistakes, and help build something new.
• Availability for regular evening and weekend work.
• Ability to travel locally for training and cross-functional meetings.

Nice To Haves

• Veterinary leadership experience.

Responsibilities

• Coach, mentor, and develop a diverse team.
• Collaborate on hiring and onboarding, considering skills and cultural fit.
• Own and optimize clinic schedules to support workflow, productivity, and sustainability.
• Manage performance, provide meaningful feedback, and support team members’ growth.
• Uphold operational excellence and financial health as foundations for sustainable, high-quality care.
• Model and maintain a culture of kindness, curiosity, accountability, and humor.
• Advocate for the clinic and ensure the team’s voice is heard in broader company discussions.
• Provide support where needed, including on the clinic floor, in client conversations, and in strategy meetings.
• Manage direct reports and work closely with shift leads.
• Support clients experiencing emotional distress or frustration and handle uncooperative patients.

Benefits

• Medical coverage with multiple plans to choose from.
• Dental coverage with multiple plans to choose from.
• Vision coverage with multiple plans to choose from.
• 401k with company match.
• Paid vacation and sick time.
• Paid parental leave.
• Free Modern Animal membership for pets and discounts on services.
• Access to mental health and well-being support via Spring Health.
• Sign-on bonus may be provided.
• Equity grant units may be provided.
• A supportive team that celebrates each other.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed