Practice Manager - Millcreek Family Practice - Erie
About The Position
The Practice Manager manages the daily operations of a complex physician practice or multiple full-time practice locations. The role oversees front- and back-office functions, staff, financial and revenue-cycle performance, patient satisfaction, quality improvement, and regulatory compliance. The position requires frequent travel to various practice locations and collaboration with physicians, leadership, and health professionals to achieve organizational and practice goals. The role also requires compliance with the company’s ethical, legal, privacy, and information-security requirements, including HIPAA, applicable laws and regulations, and company policies and training requirements.
Requirements
- Bachelor’s degree, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
- 3–5 years of experience in a physician practice setting.
- 2 years of practice management experience.
- Compliance with applicable laws, regulations, company policies, and required training.
Nice To Haves
- Experience managing multiple sites.
- Certified Physician Practice Manager (CPPM) certification.
Responsibilities
- Manage the day-to-day operations of physician practices, including front- and back-office functions.
- Supervise staff, resolve problems, and implement approved disciplinary action.
- Interview, hire, train, and conduct performance evaluations.
- Develop the practice budget in conjunction with the director.
- Manage and monitor financial and revenue-cycle metrics, including staff hours, resource allocation, expense budget, patient volumes, and revenue-cycle processes.
- Provide primary or secondary review of reconciliation of collected and deposited monies.
- Monitor patient satisfaction reports, identify variances from standards, and address and resolve patient complaints.
- Monitor quality and performance-improvement metrics and address deficiencies.
- Collaborate with physicians, leadership, and health professionals to accomplish organizational and practice goals.
- Ensure compliance with regulatory requirements and company policies.
- Travel frequently to various practice locations.
- Protect covered information, cardholder data, and confidential customer information, and comply with HIPAA and information-security policies.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
