Administrative Support Team Associate, Millcreek Mall - Erie - Part Time
About The Position
As an Administrative Support Team (AST) Colleague, you help keep the store running smoothly behind the scenes. You support daily operations by maintaining an organized Store Management Office, handling administrative and human resources functions, and coordinating internal communications. Duties include overseeing scheduling, managing cash office operations, facilitating new-hire onboarding, and supporting colleague engagement so store leadership and teams can focus on customer service. You serve as a point of contact for store colleagues and leadership and act as a liaison for HR-related matters. You coordinate new-hire paperwork, onboarding, and training sessions; maintain store recognition programs; distribute reports; balance the vault; and support maintenance requests. The role calls for professionalism, discretion, attention to detail, and a commitment to a well-organized and supportive store environment. The position requires flexible availability for days, evenings, weekends, and holidays. Part-time colleagues are typically scheduled 12–24 hours per week; schedules include weekend shifts and hours depend on business needs and colleague availability.
Requirements
- 1–2 years of related experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology needed to perform job functions.
Responsibilities
- Maintain an organized Store Management Office and help keep the office clean, organized, and prepared.
- Support daily store operations and coordinate internal communications.
- Oversee scheduling and manage cash office operations.
- Coordinate new-hire paperwork, onboarding, and training sessions.
- Serve as a liaison for HR-related matters and a point of contact for store colleagues and leadership.
- Support colleague engagement and maintain store recognition programs.
- Distribute reports and balance the vault.
- Support maintenance requests.
- Communicate and collaborate with customers, colleagues, and supervisors.
- Complete tasks accurately and professionally, follow through, and support daily operations.
- Use computers, handheld equipment, and cash registers, including processing register transactions.
- Work toward daily sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
