Manager Practice Management - Deaconess Urology Clinics - degree required

Deaconess Health System•Newburgh, IN

About The Position

The Practice Manager (PM) is responsible for the leadership, direction, coordination, and management of the daily operations and personnel of Deaconess Urology Clinics. The PM ensures the office functions efficiently to support physicians and advanced practice providers in delivering safe and compassionate patient care. The role works closely with the Medical Director and Clinic Director to manage patient care within the program, assess clinic workflows, support improvement plans, maintain regulatory compliance, and promote patient satisfaction. It also oversees staff communication and meetings, reporting, provider onboarding, and adherence to clinic and applicable hospital policies and procedures. Financial responsibilities include assisting with annual staffing and operating budgets, monitoring budget performance and resources, maintaining inventory, overseeing office billing and collections, ensuring charges are accurately captured, and submitting justified capital equipment requests. This is a salaried manager position, scheduled Monday through Friday during the day, 40 hours per week, with no weekends or holidays.

Requirements

Associate degree or higher in a health-related field, business administration, and/or a related field is required.

Nice To Haves

Medical Office Management experience preferred.

Responsibilities

Work closely with the Medical Director and Clinic Director to manage care of patients within the program.
Evaluate practice workflows to support safe and efficient patient care, and work with the Director to develop and implement improvement plans.
Assess and maintain compliance with regulatory agencies to support a safe work environment.
Keep abreast of procedures, techniques, and equipment within assigned practices.
Hold regularly scheduled staff meetings and participate in program-specific meetings.
Provide and review regular reporting metrics with staff and providers.
Coordinate onboarding for new providers.
Anticipate and prepare for situational circumstances.
Maintain knowledge of clinic and applicable hospital policies and procedures; communicate, promote, and apply them with employees.
Maintain a focus on patient satisfaction, review survey results, implement improvement plans, and promote patient satisfaction initiatives.
Assist in developing annual staff and operating budgets, adhere to budget guidelines, analyze variances, and prepare improvement plans.
Monitor orders for pharmaceuticals, medical equipment, and other supplies; promote efficient resource use and maintain appropriate inventory levels.
Oversee office billing, receivables, and collections.
Ensure all charges are captured and accurately entered, and maintain internal controls.
Identify practice capital needs and complete capital equipment requests with justification.