About The Position

This position is responsible for the overall operations of the assigned outpatient rehab practice and responsible day to day operations, assessment, planning and evaluating of Business & Industry location. Ensuring services are delivered in an effective, efficient, and customer-oriented manner and in accordance with all federal, state, local, and accrediting agencies' regulations, requirements, and standards. Responsible for increasing utilization of B&I Services through marketing and implementing customer validated strategies.

Requirements

  • Bachelor's Degree in Business or Healthcare related field preferred.
  • Previous experience with office management and practice/department required.
  • Supervisory experience.
  • Excellent communication, organizational, and interpersonal skills;
  • Knowledge of Microsoft Office and general office procedures.

Responsibilities

  • Manages staffing in a financially responsible manner and in accordance with budgetary requirements.
  • Actively directs the strategic, volume growth, and marketing efforts of the practice.
  • Works collaboratively with the clinical providers to develop and maintain a culture of professionalism, mutual trust, and respect.
  • Coordinates all facets of interviewing, hiring, evaluating, terminating, and conducting timely performance appraisals of staff. Collaborating with other supervisors as needed.
  • Works with staff to establish performance standards and monitors staff progress in relation to goals and objectives.
  • Works effectively and collaboratively with the billing staff on all facets of the revenue cycle to maximize overall financial performance, billing, coding, and collections at each of the clinics.
  • Works with Clinical Lead or meets directly with providers on a regular basis to review clinic volumes, financial performance, and patient satisfaction; identify and address strategic and operational issues; and discuss ways to improve practice performance.
  • Ensure that the clinics are providing a high level of customer service that is supportive of organization's Service Excellence Standards as well as provides a high quality of patient care.
  • Works with clinical leader or meets directly with providers on a regular basis to review clinic volumes, financial performance, and patient satisfaction, identify and address strategies
  • Demonstrates appropriate sales and marketing efforts to ensure continued business growth and achievement of financial goals
  • Manage day-to-day operations and financial aspects of position by providing and recommending resources necessary to maintain quality direction of service lines
  • Interprets and utilizes clinical, professional, and financial data to make sound decisions.
  • Ensure that the clinics are providing a high level of customer service that is supportive of organization’s Service Excellence Standards as well as provides a high quality of patient care.
  • Other duties as assigned.

Benefits

  • Sign On Bonuses for select positions
  • Unlimited Employee Referral Bonus Program
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • Tuition/Certification Reimbursement after 6 months
  • Culture of Excellence – Employee Recognition program
  • Challenging and rewarding work environment
  • Clinical Nursing Ladder opportunities
  • SoFi Student Loan Refinancing program
  • 401(K) with company match and discounted stock plan
  • Career development opportunities within UHS and its 300+ Subsidiaries!
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