Practice Manager II - Infectious Diseases, Rheumatology, Specialty Care - Voorhees, NJ
About The Position
The Practice Manager II directs, supervises, and coordinates the daily activities of a physician practice. The role commonly oversees multiple locations and several specialties, generally supporting 10–25 providers. Research, CPC, and resident activities may contribute to the complexity of the role. Practice Manager II’s may also manage Practice Manager I’s and/or Practice Supervisors at locations within their scope. The primary location is Voorhees, New Jersey, with four satellite locations in Cherry Hill, Haddonfield, Marlton, and Sewell. The manager supervises practice operations, supports effective and efficient service delivery, manages personnel matters, and works with upper management and providers to address practice needs.
Requirements
- High school diploma or GED.
- Typically 3–5 or more years of experience in a physician practice or healthcare setting.
- Understanding of the necessity and value of teamwork and ability to work effectively as part of a team.
- Knowledge of and ability to use office electronic calendaring software and capabilities.
- Knowledge of organizational customer support policies, standards, and procedures, and ability to guide customers on company interactions.
- Knowledge of and ability to adhere to customer support service agreements and associated support levels and activities.
- Knowledge of and ability to use office support tools, including word processing, email, presentation software, and spreadsheets.
- Knowledge of and ability to use office electronic mail software and capabilities.
Nice To Haves
- Bachelor’s degree preferred.
- Management or supervisory experience preferred.
Responsibilities
- Direct, supervise, and coordinate daily activities of the physician practice.
- Supervise physician practice operations to ensure prompt and courteous treatment of patients and effective practice operations.
- Assist upper management in developing policies and procedures to maintain effective and efficient practice operations.
- Manage personnel matters, including new employee training, performance management, and disciplinary actions.
- Interview prospective employees and participate in hiring decisions for the designated office.
- Respond to providers’ needs and requests, escalating issues to Regional leaders or Administrators when appropriate.
- Conduct annual written performance appraisals of support staff.
- Interact with co-workers, visitors, and other staff in a manner consistent with Jefferson’s values.
- Perform other duties as assigned.
Benefits
- Medical insurance, including prescription coverage
- Supplemental insurance
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- Short- and long-term disability insurance
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits, including access to group insurance rates and discounts
- Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
- Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
