Practice Assistant I, Orthopedics

VHC Health•Arlington, VA

8d•$29 - $47

About The Position

The Practice Assistant I supports VHC Health Medical Group offices and departments by assisting with administrative, revenue cycle, and operational management across multiple-specialty clinical practices. The role helps ensure efficient clinic operations by coordinating staffing, supporting providers and care teams, improving workflows, maximizing patient utilization, capacity, and access, and contributing to operational initiatives across multi-specialty settings. The Practice Assistant I maintains high standards of patient experience and supports day-to-day clinic operations while promoting consistency and efficiency across the medical group. An associate’s degree in a related field is required, though additional experience may be considered in lieu of the education requirement. Experience in a medical office, ambulatory clinic, or healthcare system and at least two years of lead experience are required. Process improvement or project management experience, one year of staff training and development experience, EPIC experience, patient experience training, and strong communication and customer service skills are preferred. No certification or licensure is required. VHC Health offers a comprehensive benefits package that includes medical, dental, and vision coverage, subject to eligibility requirements, as well as additional wellness and retirement benefits. The organization states a commitment to wage transparency and equitable pay practices. Compensation is based on factors including qualifications, training and experience, skill level, applicable shift differentials, internal equity, and market conditions. VHC Health is an equal opportunity employer and maintains a drug-free workplace.

Requirements

Associate’s degree in a related field; additional experience may be considered in lieu of the education requirement.
Experience in a medical office, ambulatory clinic, or healthcare system.
At least two years of lead experience.

Nice To Haves

Process improvement and/or project management experience.
One year of experience in staff training and development.
EPIC experience.
Patient experience training.
Strong communication and customer service skills.

Responsibilities

Assist with administrative, revenue cycle, and operational management across multiple-specialty clinical practices.
Coordinate staffing and support providers and care teams.
Improve workflows and maximize patient utilization, capacity, and access.
Contribute to operational initiatives across multi-specialty settings.
Maintain high standards of patient experience.
Support day-to-day clinic operations and promote consistency and efficiency across the medical group.