Practice Administrator - Emergency Medicine - Ascension Sacred Heart Bay

Vituity • Panama City, FL

1d

About The Position

The Practice Administrator provides direct business operations support to medical directors, site physician partners, advanced providers, and scribe employees when applicable. The administrator serves as the operational liaison between Vituity site leadership, the hospital, and the community, and supports site management in meeting contract expectations.

The role oversees a broad range of operational, financial, administrative, staffing, compliance, and practice-management functions. These include supporting site financials and payroll timecards; managing office operations and software systems; coordinating schedules, recruiting, onboarding, credentialing, and required training; maintaining records and billing documentation; and supporting operational programs, quality improvement, patient experience, and revenue cycle activities as applicable to the practice.

Requirements

• Two to three years of experience in an office or healthcare setting.
• Intermediate to advanced skills in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong consultation skills and ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to work independently, stay motivated, and meet deadlines.
• Effective verbal and written communication skills.
• Ability to create a positive environment, understand client and customer relationships, and promote Vituity's positive image.
• Ability to understand and apply information management principles, interpret data analysis, and use continuous quality improvement tools and methodologies.
• Flexibility, cooperation, and willingness to participate in cross-organizational performance improvement activities.
• Proficiency using office equipment and automated systems, applications, and software.
• Ability to establish and maintain effective working relationships.
• English reading, comprehension, and communication skills sufficient to perform the position's duties.
• Ability to evaluate and convey information in legible reports to Human Resources, Finance, and Executive groups.

Nice To Haves

• Associate or Bachelor's degree in Business Administration, Human Resources, or a related field.
• Experience working in healthcare.
• Knowledge of healthcare and medical terminology.
• Knowledge of general Human Resources principles.
• Knowledge of Federal, State, and County agencies that regulate the healthcare industry.

Responsibilities

• Serve as operational administrator for site Vituity leadership and as the interface between the practice, hospital, and community.
• Act as the front-line liaison for the provider team with hospital C-suite leaders, nursing leadership and staff, and the Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Support site financials, including contract stipends, expense reimbursements, and site payroll timecards.
• Serve as the super user for Vituity software applications and as a point person for hospital software and hardware systems.
• Where applicable, support providers involved in criminal or civil disputes by receiving and routing subpoenas, scheduling depositions and trial testimony, developing provider fee schedules, and involving the malpractice carrier as appropriate.
• Manage office operations, including meetings, office systems, supplies, site events, and customer service.
• Where applicable, facilitate daily patient census activities and attend multidisciplinary rounds.
• Where applicable, manage site clinical schedules to ensure adequate coverage and uninterrupted patient care.
• Collect, track, and analyze site financial and operational data.
• Project-manage site operational programs as needed, including operations meetings, patient experience, quality and performance improvement, advanced provider and/or scribe programs, and student or resident rotations.
• Coordinate recruiting and onboarding for providers and employees, including locums, reservists, residents, and students as applicable.
• Ensure licensed providers complete recredentialing on time and meet Vituity and hospital Medical Staff Office licensing, certificate, and credential requirements.
• Ensure site partners and employees comply with Vituity and hospital programs, mandated training, and requests.
• Serve as the point person for Vituity People Operations (Human Resources), maintaining an accurate site roster and supporting compliance with employment law and Vituity policies.
• Develop and maintain site orientation checklists and manuals.
• Collaborate with the Medical Director and Site Management Team to develop and maintain site practice policies and procedures.
• Where applicable, submit medical records and data to Revenue Cycle Management on time and ensure appropriate charge capture in the designated system.
• Support billing and documentation compliance by completing site WIP/TAD lists, answering routine provider questions, and scheduling, hosting, or participating in monthly meetings with the Revenue Cycle Management billing team.
• Ensure completion of required forms and requests, including death certificates, physician office requests, applicable workers' compensation and motor vehicle reporting, and pharmacy requests.

Benefits

• Superior health plan options.
• Dental, vision, HSA/FSA, life, and AD&D coverage.
• 401(k) retirement savings plan with a $1.20 match for every dollar up to 6%, plus discretionary profit-sharing contributions; eligible January following 18 months of service.
• Generous paid time off starting at 3–4 weeks annually.
• Student loan refinancing discounts.
• Professional and Career Development Program.
• Employee Assistance Program (EAP) and travel assistance.
• Wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed