Practice Administrator - Anesthesiology

MedAmerica•Laguna Hills, CA

16h•$27 - $34•Onsite

About The Position

The Practice Administrator provides direct business operations support to medical directors, site physician partners, advanced providers, and scribe employees when applicable. The administrator serves as the operational lead for site Vituity leadership and as the practice’s interface with the hospital and community, including acting as a front-line liaison among providers, hospital executives and nursing teams, and Vituity support staff. The role provides executive and financial support to site leadership, manages office operations, and serves as a super user for Vituity software and a point of contact for hospital systems. The position coordinates site operations and programs, including schedules and coverage, patient census and multidisciplinary rounds where applicable, financial and operational data, recruitment and onboarding, provider credentialing, compliance, human resources coordination, orientation materials, and practice policies and procedures. Depending on the practice line, responsibilities may also include supporting providers in legal proceedings, managing medical records and revenue-cycle submissions, charge capture and billing documentation, and completing mandated forms and reporting. The role is based at MemorialCare Saddleback Medical Center in Laguna Hills, California, a community hospital with 101–200 beds and more than 500 annual surgery cases and 200 annual OB deliveries. The case mix includes cardiac, major vascular, obstetric, neuro, and orthopedic care. The position offers a stated base salary range of $26.91–$33.64 per hour, exclusive of fringe benefits or potential bonuses, and is eligible for the annual corporate Success Sharing bonus program.

Requirements

Two to three years of experience in an office or healthcare setting.
Intermediate to advanced proficiency with MS Excel, Word, PowerPoint, and Outlook.
Strong consultation skills and ability to seek out information.
Strong work ethic, organizational skills, and interpersonal skills.
Ability to prioritize and work in a stressful environment.
Ability to work independently, stay motivated, and meet deadlines.
Ability to express ideas and convey information effectively in verbal and written communications.
Ability to create a positive environment, understand client and customer relationships, and promote Vituity’s positive image.
Ability to understand and apply information management principles, interpret data, and use continuous quality improvement tools and methodologies.
Ability to remain flexible, cooperate, and participate in cross-organizational performance improvement activities.
Ability to use office equipment and automated systems, applications, and software with acceptable proficiency.
Ability to establish and maintain effective working relationships required by the position.
Ability to read, understand, and communicate in English sufficiently to perform the duties of the position.
Ability to evaluate and convey information in legible reports to Human Resources, Finance, and Executive groups.

Nice To Haves

Associate or Bachelor’s degree in Business Administration, Human Resources, or a related field is strongly preferred.
Experience working in healthcare is preferred.
Knowledge of healthcare and medical terminology is preferred.
Knowledge of general Human Resources principles is preferred.
Knowledge of federal, state, and county agencies that regulate the healthcare industry is preferred.

Responsibilities

Act as the operational administrator for site Vituity leadership and the practice’s interface with the hospital and community.
Serve as the front-line liaison between the provider team and hospital C-suite, nursing leadership and staff, and Vituity support teams.
Provide executive support to the site medical director and management team to meet contract expectations.
Support site financial operations, including contract stipends, expense reimbursements, and payroll timecards.
Serve as a super user for Vituity software applications and a point person for hospital software and hardware systems.
As appropriate, support providers who act as witnesses in criminal or civil disputes, including routing subpoenas, scheduling depositions and trial testimony, developing provider fee schedules, and involving malpractice carriers as appropriate.
Manage office operations, including meetings, office systems, supplies, site events, and customer service.
Where applicable, facilitate daily patient census processes and attend multidisciplinary rounds.
Where applicable, manage clinical schedules to ensure adequate coverage and avoid disruption to patient care.
Collect, track, and analyze site financial and operational data.
Manage site operational programs as needed, including operations meetings, patient experience, quality and performance improvement, advanced provider and scribe programs, and student or resident rotations.
Ensure recruitment and onboarding are completed for new providers and employees, as well as locums, reservists, residents, and students as applicable.
Ensure licensed providers complete recredentialing on time and maintain licenses, certificates, and credentials required by Vituity and the hospital Medical Staff Office.
Ensure site partners and employees comply with Vituity and hospital programs, mandated training, and other requirements.
Coordinate Vituity People Operations (Human Resources) matters, including maintaining an accurate site roster and ensuring compliance with employment law and Vituity policies.
Develop and maintain site orientation checklists and manuals.
Collaborate with the Medical Director and Site Management Team to develop and maintain site practice policies and procedures.
As applicable, manage medical records and timely data submissions to Revenue Cycle Management, and ensure appropriate charge capture in the designated system.
Support billing and documentation compliance by completing site WIP/TAD lists, answering routine provider questions, and scheduling, hosting, or participating in monthly meetings with the Revenue Cycle Management billing team.
Ensure completion of mandated forms and requests, including death certificates, physician office requests, applicable workers’ compensation and motor vehicle department reporting, and pharmacy requests.

Benefits

Superior health plan options.
Dental, vision, HSA/FSA, life, and AD&D coverage.
401(k) retirement savings plan with a $1.20 match for every dollar contributed, up to 6%.
Paid time off.
Student loan refinancing discounts.
Professional and career development program.
Employee assistance program, travel assistance, and identity theft protection.
Wellness program.
Commuter benefits program.
Eligibility to participate in the annual corporate Success Sharing bonus program, based on company annual performance.