Practice Administrator I - Women's Health

TriHealth • Montgomery, OH

2d • Onsite

About The Position

The Practice Administrator I for TriHealth Women’s Services provides operational leadership and oversight for three solo-physician practice locations in Finneytown, Kenwood, and Montgomery. The role manages day-to-day operations across the locations, supports a provider team of three physicians and two nurse practitioners, and leads the team members supporting the practices. The administrator ensures consistent operations, provider support, patient service, and team performance while addressing each practice’s operational needs.

The position administers new and existing Women’s Services practice locations; coordinates and oversees operations; provides data for business-growth analysis; and works on assigned special projects. It promotes effective practice operations across multiple locations and collaborates with TriHealth and specialty-department leadership on standardized practices, systems, safety, policies, procedures, and strategic-plan implementation. The administrator supports organizational goals through research, national benchmarking, and performance improvement, and upholds TriHealth’s mission, vision, values, and leadership approach.

The role is based at 10506 Montgomery Road and follows a Monday–Friday day-shift schedule. It has 10–15 direct-report FTEs.

Requirements

• Bachelor’s degree in business, healthcare administration, or a related field; equivalent experience may be accepted in lieu of a degree.
• Four to five years of professional business experience.
• Proficiency with computers.
• Experience working with an electronic medical record system such as Epic.
• Excellent interpersonal skills.
• Excellent customer-service skills, including telephone etiquette.
• Flexibility and adaptability in a changing environment.

Responsibilities

• Provide operational oversight and direction for the practices, with regular visibility at the practice sites and consistent adherence to policies and procedures.
• Participate with leadership in strategic planning; support budget development, monitor expenses and revenue, and recommend adjustments.
• Implement corporate and specialty-specific models of care, systems, policies, and cultural norms that support patient care and team-member recruitment and retention.
• Maintain communication across the practices, peer groups, management, providers, and team members, and create accessible communication pathways.
• Support provider onboarding and coordinate processes involving medical staff requirements, practice start-up, payer credentialing, state licensure, DEA requirements, CME, and Epic training templates.
• Collaborate with leadership and managers to set goals and implement initiatives and systems that improve care quality and patient safety.
• Maintain knowledge of regulatory standards and ensure compliance with payer requirements, billing and coding requirements, TriHealth policies, CMS, HIPAA, ODH, OSHA, and Ohio Board of Nursing requirements.
• Support achievement of annual goals in safety and quality, service, growth, culture and people, and finance.
• Conduct department huddles, round on team members, lead monthly team meetings, review stoplight reports, and cascade leadership messages.
• Model, coach, and validate team members’ use of TriHealth Way behaviors, including AIDET, Promise, Always Behaviors, and Always HEARD.
• Recognize team members for safety wins, positive performance, and demonstrating SERVE and ALWAYS behaviors.

Benefits

• Competitive shift differentials where applicable.
• Opportunities for professional growth.
• Comprehensive benefits package that may include medical, dental, and vision coverage; paid time off; retirement savings plans; and tuition reimbursement. Optional positions are not eligible for TriHealth benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager