PPS Technicians - TMS & Mental Health Care Coordinator

Discovery Behavioral Health • Westlake, TX

19h • $19 - $23 • Onsite

About The Position

The TMS & Mental Health Care Coordinator supports Transcranial Magnetic Stimulation (TMS) services and broader mental health care coordination in a clinical setting. The role guides patients through the continuum of care, including initial consultation, insurance authorization, treatment planning, scheduling, and follow-up. The coordinator also supports patients receiving TMS treatment for mental illness. TMS training and certification are provided during the initial period of employment.

Requirements

• Excellent customer service skills, with a minimum of 2 years of experience.

Nice To Haves

• An associate or bachelor’s degree.
• Experience as a medical, beauty, and/or cosmetic surgery consultant in the sales industry.
• Mental health experience.

Responsibilities

• Conduct initial patient consultations, evaluate patients, and concisely document findings.
• Serve as a liaison between care providers and patients.
• Build trust and rapport with individuals to improve patient care.
• Communicate treatment benefits to patients.
• Use clinical information and knowledge of medical necessity criteria to communicate plans of care to insurance case managers, facility staff, and health care partners.
• Refer clients to TMS treatments based on eligibility and identify potential individual need for treatment.
• Prepare and discuss patients’ financial obligations and insurance coverage for TMS and other services provided.
• Treat patients with the TMS system who are suffering from mental illness.
• Complete TMS training and certification during the initial period of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed