PPG Registrar/Financial Rep

Parkview Health • Fort Wayne, IN

8d

About The Position

Functions as a registrar and customer service representative for office visits and outpatient procedures. Conducts professional patient interviews to obtain demographic, financial, and biographical information, and processes registrations efficiently, accurately, and on time. Performs cashier duties, including collecting patient co-pays at the time of service and receiving payments on patient accounts. Counsels self-pay patients and discusses available payment options. Answers patient inquiries in person and by telephone regarding bills, medication refills, and other medical concerns, directing inquiries to the appropriate department when unable to resolve them. Obtains and enters insurance information to support proper claim filing.

Requirements

• High school graduate or equivalent (GED).
• Front office experience; healthcare setting preferred.
• Good verbal and written communication skills.
• Ability to type 40 words per minute.
• Working knowledge of general computer skills and applications.
• Ability to perform basic math calculations.
• Ability to multitask and work independently.
• Ability to demonstrate critical thinking skills.

Nice To Haves

• Personal computer experience is preferred.
• Front office experience in a healthcare setting is preferred.

Responsibilities

• Interview patients to obtain demographic, financial, and biographical information.
• Process patient registrations efficiently, accurately, and in a timely manner.
• Collect patient co-pays at the time of service and receive payments on patient accounts.
• Counsel self-pay patients and discuss available payment options.
• Respond in person and by telephone to questions about bills, medication refills, and other medical concerns.
• Direct inquiries to the appropriate department when unable to resolve them.
• Obtain and enter insurance information for proper filing of claims.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED