Powersports Sales & Finance Manager

Jones Powersports • Lancaster, PA

1d

About The Position

Jones Powersports is seeking an experienced, customer-focused manager to lead sales operations and oversee the finance process. The role is responsible for driving unit sales and profitability, developing a high-performing sales team, and delivering a transparent, exceptional customer buying experience while upholding the values and standards of the Jones Family of Dealerships.

The manager leads sales performance, oversees finance and insurance processes, ensures regulatory and internal-policy compliance, and supports the customer journey from initial inquiry through final delivery. The role also contributes to inventory selection and merchandising, team recruitment and development, dealership collaboration, and performance reporting. Jones Powersports is part of the Jones Family of Dealerships, a dealership in Lancaster, Pennsylvania, committed to customer service, integrity, professionalism, teamwork, accountability, and long-term relationships.

Requirements

• Valid driver’s license with motorcycle endorsement and an acceptable driving record.
• Previous experience in powersports, automotive, or similar dealership sales.
• Proven sales leadership and/or finance management experience.
• Strong communication, coaching, and organizational skills.
• Ability to analyze sales and financial data to drive performance improvements.
• Ability to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Working knowledge of F&I products and compliance standards.
• Prior Powersports Sales Manager or F&I Manager experience.
• Familiarity with dealership management systems (DMS) and CRM tools.
• Strong understanding of the Lancaster and surrounding market.

Responsibilities

• Lead, coach, and motivate the sales team to meet or exceed unit sales, gross profit, and customer satisfaction goals.
• Establish and monitor daily, weekly, and monthly sales targets.
• Maintain expert knowledge of new and pre-owned powersports inventory, including motorcycles, ATVs, UTVs, and related products.
• Review and approve sales and finance deals for accuracy, profitability, and compliance with dealership guidelines.
• Oversee the finance and insurance process to provide a smooth, compliant, and customer-friendly experience.
• Present and explain financing, insurance, service contracts, and protection products clearly and ethically.
• Ensure deals comply with state and federal regulations and internal policies.
• Oversee the customer journey from initial inquiry through final delivery, ensuring a professional, transparent, and positive buying experience.
• Handle customer concerns and escalations promptly and effectively, and promote repeat business and long-term customer relationships.
• Assist with inventory selection, pricing strategies, and floorplan management.
• Ensure showroom, sales floor, and lot presentation meet Jones Powersports standards.
• Monitor aging inventory and implement strategies to improve inventory turn.
• Recruit, train, and onboard sales team members; conduct performance reviews and provide ongoing coaching and feedback.
• Lead sales meetings and ensure consistent use of approved sales processes and CRM tools.
• Work with Service, Parts, and Administrative teams to support smooth day-to-day operations.
• Track and report sales performance metrics, forecasts, and trends to dealership leadership.
• Maintain communication across departments to support dealership goals.

Benefits

• Competitive base salary plus performance-based incentives.
• Medical, dental, and vision insurance.
• Paid time off and paid holidays.
• Employee discounts on vehicles, parts, and service.
• Company-paid life insurance.
• Voluntary disability, accident, and critical illness insurance.
• Career growth opportunities within the Jones Family of Dealerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed