Power Systems Field Technician

Western States Careers•Kalispell, MT

17h

About The Position

The Power Systems Field Technician performs contracted routine services for customers under supervision. The role serves Power Systems products, including electric power generation systems (diesel and gas), diesel industrial engines, automatic transfer switches, and related components. The technician performs routine maintenance, basic troubleshooting and repairs, detailed inspections, and assists senior and other field technicians. The role is designated as safety-sensitive and requires frequent travel, potentially including overnight stays.

Requirements

High school diploma or GED required; proof of completion is required.
Three years of experience with troubleshooting and maintenance methods for Power Systems products required.
Comparable work experience is required, or an associate degree from an accredited vocational school is preferred.
Must own the required tools.
Must meet Department of Transportation requirements.
Must be able to speak, read, comprehend, and write in English.
Ability to work overtime with minimal notice required.
Ability to travel frequently, with potential overnight stays.
Knowledge and use of Microsoft computer products or comparable systems required.
Knowledge of electric power generation systems.
Excellent customer service skills.
Ability to establish and maintain effective working relationships with customers, vendors, employees, and the public.
Consistent attendance.
Able to stand for long periods and walk, sit, climb stairs, reach, push, pull, lean, and twist.
Able to lift up to 50 pounds in accordance with the company's Lifting Safe Work Practice.
Must meet applicable safety requirements.

Nice To Haves

Associate degree from an accredited vocational school.

Responsibilities

Under supervision, perform routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including Caterpillar and non-Caterpillar products.
Assist senior technicians with load bank testing, including cabling and cable termination.
Perform basic troubleshooting and repairs.
Assist EPG Field Technicians and EPG Specialty Field Technicians as required.
Perform detailed inspections of electric power generation and industrial engine products.
Prepare accurate service reports documenting activities, issues, and up-sell opportunities.
Prepare work orders, parts lists, time cards, and other required documentation accurately and promptly.
Conduct business professionally, maintain a professional image and self-control, and adhere to customer requirements and customer care standards while on job sites.
Advocate for and adhere to applicable safety policies, procedures, and standards.
May complete training and serve as a team member in support of the company's strategic programs, projects, and initiatives.
Promote the organization's vision, mission, and values.
Perform other duties as assigned.