EPG Field Service Technician - Power Systems

Wagner Equipment • Aurora, CO

8d

About The Position

The EPG Field Service Class B Technician works with limited supervision to diagnose, troubleshoot, repair, maintain, test, and commission Caterpillar Electric Power Generation equipment at customer locations. The role supports customer power generation needs through preventive maintenance, emergency repairs, load-bank testing, equipment startups, and electrical and mechanical diagnostics while delivering exceptional customer service. The position involves extensive travel and work in loud indoor and outdoor environments.

Requirements

• High school diploma or GED.
• At least 3 years of experience servicing CAT generators or power generation equipment.
• At least 3 years of experience troubleshooting diesel engines, electrical systems, or generator controls.
• At least 3 years of customer service experience.
• Strong electrical and mechanical troubleshooting skills and the ability to read and interpret electrical schematics and technical manuals.
• Customer service, communication, organizational, and problem-solving skills.
• Ability to work independently with limited supervision and use CAT diagnostic software, including ET, SIS, and SIS Web.
• Ability to ascend and descend ladders and stairs and access equipment in various work environments.
• Ability to lift and/or move objects weighing up to 100 pounds or more.

Nice To Haves

• Technical school certificate or associate degree in Diesel Technology, Electrical Technology, Power Generation, or a related field.
• CAT EPG training certifications.
• Experience with ATS systems, switchgear, and paralleling controls.
• Experience performing load-bank testing and generator commissioning.
• Experience with CAT Digital and Remote Monitoring solutions.

Responsibilities

• Diagnose and repair Caterpillar diesel and natural gas generator sets.
• Troubleshoot alternators, voltage regulators, circuit breakers, batteries, and control systems.
• Diagnose EMCP and GCCP control panels, communications, and interface signals.
• Inspect, test, and troubleshoot transfer switches, switchgear, and paralleling systems.
• Perform preventive maintenance, inspections, and scheduled service activities.
• Complete startups, commissioning checks, load-bank tests, and transfer tests.
• Interpret electrical schematics, one-line diagrams, and wiring diagrams.
• Use Cat Electronic Technician and approved diagnostic test equipment.
• Apply electrical safety procedures and verify energy isolation before work.
• Respond to outages and emergency service calls to restore equipment operation.
• Document repairs, test results, parts usage, and service recommendations.
• Communicate repair status, additional work requirements, and equipment readiness.
• Maintain the service vehicle, tools, testing equipment, and parts inventory.
• Collaborate with Service, Parts, Engineering, Product Support, and Sales teams.
• Participate in Caterpillar and dealer technical training programs.
• Perform additional duties consistent with training and qualifications.

Benefits

• Paid time off: up to 96 hours in the first year.
• Eight company-paid holidays.
• Medical, dental, and vision insurance.
• Life and AD&D insurance.
• Retirement plans, with eligible 401(k) employees able to receive a company contribution of up to 7%.
• Tuition reimbursement.
• Employee Assistance Program (EAP).
• Access to CEFCU services, including payroll-deduction savings, accounts, loans, and a VISA card.
• Supplemental life insurance.
• Critical illness and accidental insurance.
• ID WatchDog.
• Discounted employee phone plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED