Power Systems Coordinator

JA Riggs Tractor Company•Little Rock, AR

About The Position

The Power Systems Coordinator leads the administrative effort for the Engine Division by overseeing the department’s daily activities. The position coordinates, monitors, and improves department operations while providing support and guidance to internal and external customers. Responsibilities also include customer service coordination, work order management, inventory oversight, and keeping the department informed about permits, projects, inventory, and inventory usage. This safety-sensitive position requires travel of up to 10%. The employee is frequently required to sit, use their hands, and talk or hear; standing and walking are occasionally required. Close and distance vision are needed. The work environment is usually quiet, though inventory maintenance in the equipment yard may involve moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The job description may change as employer needs and job requirements change. The position is classified as salary/exempt.

Requirements

High school diploma or GED, plus one year of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Basic to intermediate knowledge of Microsoft Office Suite software.
Ability to multitask.
Basic to intermediate knowledge of BMTS and DBS.
Ability to meet required travel of up to 10%.

Responsibilities

Prepare and submit new engine orders to Caterpillar and selected vendors.
Complete dealer searches and trades for new engine requirements.
Manage department inventory, including receiving, tracking, and storage.
Prepare and monitor new engine configurations for accuracy and application.
Assist partners, including the rental department, outside vendors, and customers, with technical requirements and other pertinent information.
Monitor usage and hours of EPG rental units.
Retrieve and review DODGE reports and forward leads to the appropriate team member.
Monitor and advise on aged and slow-moving inventory.
Build relationships with internal customers and promote teamwork and a Riggs Win attitude.
Schedule customer service.
Research service and technical information to help technicians expedite repairs.
Coordinate delivery and return of parts, tools, and information to field personnel.
Manage Power work orders.
Ensure the department stays up to date on permits, projects, inventory, and inventory usage.