Power Systems Division (Psd) Rental Coordinator
About The Position
The PSD Rental Coordinator coordinates and processes rental agreements for customer rentals of Caterpillar and allied equipment and performs tasks in support of the Rental team. The role is critical to the day-to-day execution of the rental business and to reaching acceptable sales and profit levels. The coordinator promotes a positive customer experience and upholds Carter Machinery’s Core Values of Integrity, Commitment, Excellence, and Teamwork by embracing The Carter Way. The position is based in Manassas, Virginia, and is listed for the first shift. Starting compensation is $30.28–$38.06 per hour; actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. The compensation package may include performance-based incentives and overtime eligibility, depending on the role.
Requirements
- High school diploma or equivalent.
- Exceptional customer satisfaction skills and the ability to build solid relationships.
- Excellent written, verbal, and telephone communication skills.
- Technical aptitude.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to understand and practice effective sales techniques.
- Ability to calculate figures and amounts such as discounts and interest.
- Computer skills, including Microsoft products and other applications as needed, and the ability to learn Caterpillar’s Dealer Business System (DBS) and related rental software programs.
- Ability to multitask, stay organized, and prioritize tasks with competing demands.
- Ability to work in a high-volume, fast-paced environment with limited supervision.
- Self-starter able to work in a fast-paced environment.
- Demonstrated results in a customer service role.
- Ability to work additional hours to meet customer and business demands.
Nice To Haves
- Experience in the equipment rental industry and knowledge of equipment applications.
Responsibilities
- Coordinate and process rental agreements for customer rentals of Caterpillar and allied equipment.
- Perform tasks in support of the Rental team and the day-to-day execution of the rental business.
- Promote a positive customer experience.
- Uphold the company’s Core Values of Integrity, Commitment, Excellence, and Teamwork.
- Work additional hours when needed to meet customer and business demands.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 401(k) with a $0.75 to $1.25 match up to 6%
- Life and disability insurance
- In-house training instructors and programs
- Tuition reimbursement
- Employee referral bonus program
- Tool allowances and tool loans
- Discounts on cellular phone service, computers, and vehicles
- Opportunities for overtime
- Shift differential, if applicable
- Performance-based incentive programs may be included in the compensation package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
