Power Manager IN - Field Technician

Talent Acquisition•Anderson, IN

6d•$22 - $24

About The Position

This position performs installation, removal, modification, inspection, and service of specific types of Direct Load Control (DLC) devices for residential customers. The technician is expected to work safely, courteously, and helpfully while complying with company standards and meeting customer specifications and quality requirements. The role uses basic HVAC, electrical/electronic, and mechanical knowledge to work with DLC devices and air conditioning systems. It also involves customer interaction, inventory and vehicle upkeep, and collaboration with a team. Travel of up to 95% is required, occasional weekend travel may be needed, and the position participates in an after-hours on-call rotation.

Requirements

High school diploma or equivalent.
1–3 years of experience, preferably in basic wiring, lighting, HVAC, troubleshooting, or other technologies installed in commercial or residential applications.
Mechanical and technical aptitude.
Basic construction knowledge.
Basic knowledge of building science or energy auditing.
Strong customer service and communication skills.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to handle a wide variety of work in a fast-paced environment.
Detail-oriented, organized, self-starting, and able to prioritize workload.
Ability to identify and resolve project application issues with customers and trade allies.
Proficiency in Microsoft Office, specifically Word, Excel, and Outlook.
Strong data-entry skills for entering information into tracking systems or databases.
Ability to communicate effectively verbally and in writing with customers, clients, and employees.
Ability to analyze and interpret data and solve practical problems.
Knowledge of mathematical concepts such as fractions, percentages, and ratios.
Self-motivated and able to work independently with limited supervision.
Commitment to diversity and inclusion.
Reliable transportation.
Valid driver’s license.
Willingness to travel up to 95%.

Nice To Haves

Experience installing technologies, performing manual labor, and using tools.
Background in building science and design, building envelope, weatherization or related fields, building maintenance, home inspection, HVAC, lighting, controls, or renewable energy.

Responsibilities

Install, inspect, modify, remove, and service DLC devices as directed.
Apply basic HVAC technical aptitude and understanding, including knowledge of air conditioning system components.
Perform work involving electrical/electronic use and mechanical theories and principles.
Maintain a professional appearance appropriate for representing the organization and its client.
Meet customer specifications and company quality standards.
Complete special projects as assigned.
Collaborate in a team environment and contribute to continuous operational improvement.
Travel to job sites, including occasional weekend travel when needed to accommodate a customer.
Participate in the on-call rotation for after-hours service calls.
Conduct inventory counts and submit inventory reports as requested.
Help keep warehouse locations and fleet vehicle parking areas clean and organized, including proper storage of products and recycling materials where applicable.
Ensure assigned fleet vehicles contain required safety products and are kept clean and orderly.
Perform routine vehicle safety inspections and submit inspection and maintenance reports upon request.