Power Generation Field Service Technician

Cummins•Round Rock, TX

5d•$48,800 - $73,200•Onsite

About The Position

Cummins is seeking a Field Service Power Generation Technician to join its Power Generation team in Round Rock, Texas. The technician performs preventative maintenance and basic repairs on generators and power generation components at customer sites, often with minimal direction. The role requires professional customer service, use of specialized tools and documented procedures, preparation of parts and tools, accurate service documentation, and completion of training. The technician must follow applicable health, safety, and environmental policies and report issues or incidents to a supervisor. The position involves maintaining a service vehicle and tools, diagnosing and repairing power generation products, and escalating unresolved issues to experienced Field Service Technicians or a Supervisor. Work hours are flexible, primarily day shift, with some evening and weekend shifts. The technician must be able to drive a 3500 truck while towing a trailer, provide their own hand tools, and may use specialty tools supplied by the company. A $5,000 sign-on bonus is offered.

Requirements

Basic-level field service work experience.
Intermediate-level knowledge of and/or experience with power generation products.
High-voltage and low-voltage experience.
Customer service experience.
Vocational diploma from a relevant technical institution.
Current relevant electrical certification.
Locally valid driving permit and current valid driver's license.
Three years of driving experience.
Ability to drive a 3500 truck while pulling a trailer.
Must pass a Department of Transportation physical.
Must meet DOT driving requirements, including a five-year motor vehicle report free from major violations and compliance with Hours of Service and Electronic Log Booking Device requirements.
Must be at least 21 years old for commercial vehicle operation under federal law.
Must have own hand tools.

Nice To Haves

Apprentice Certified Power Generation/Electrical Technician certification.
Commercial Driver's License (CDL); a CDL may be required to obtain upon hire.

Responsibilities

Perform preventative maintenance and basic repairs on generators and components at customer sites.
Engage with customers courteously and professionally and respond promptly to customer needs.
Use specialized tools and documented procedures to diagnose and complete basic repairs, including preparing required parts and tools.
Escalate unresolved issues to more experienced Field Service Technicians and/or a Supervisor.
Complete required service documentation, including worksheets, timesheets, and warranty claims, using handwritten forms or business systems.
Complete training in line with skill and business requirements.
Maintain the service vehicle and tools in clean, properly operating condition.
Follow applicable health, safety, and environmental policies, procedures, and legislation; report issues and incidents.
Diagnose and repair power generation systems using service tools, publications, measurements, and established procedures.
Document troubleshooting steps and results in the appropriate service management systems.