Post-Sale Title Curator, Default Services - REO

ServiceLink • ,

2d • $18 - $26

About The Position

ServiceLink is seeking an ambitious and motivated Post-Sale Title Curator to join its Default Services - REO team. The role involves reviewing title commitments for clearance, ensuring items such as payoffs, taxes, and homeowners association matters are accounted for, and resolving rejected curative issues. The curator reviews reports and follows client-specific processes for referrals, payments, billing codes, and reporting. The role also requires professional, timely communication with clients and internal staff, open communication with management and clients, and participation in team meetings.

Applicants must be authorized to work in the United States on a full-time basis and must not require employment visa sponsorship now or in the future.

Requirements

• High school diploma or equivalent.
• Practical work experience in the real estate industry and/or a vendor management service company.
• Working knowledge of real estate titles, deed preparation, and the curative process.
• Proven customer service skills.
• Advanced computer skills and proficiency with Microsoft software products.
• Microsoft Excel skills, including VLOOKUPs and creating and working with reports.
• Exceptional organizational skills.
• High energy and a positive attitude.

Responsibilities

• Review daily reports to ensure completion of assigned duties.
• Provide external reports according to client expectations.
• Follow the referral process according to client expectations.
• Review title commitments for clearance and ensure all items are accounted for, including updating payoffs, taxes, and homeowners association matters.
• Follow the payment process according to client expectations, including using correct billing codes.
• Follow internal and external escalation processes to provide customer service.
• Address inquiries from clients or internal staff professionally and in a timely manner.
• Maintain open communication with management and clients.
• Resolve rejected curative issues.
• Attend and participate in team meetings.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED