Positive Behavior Support Technician

VOA Mid-States • New Albany, IN

8d

About The Position

Volunteers of America Mid-States is a nonprofit organization serving four states and supporting individuals and communities through housing, developmental disability services, restorative justice, and HIV testing and education. The organization describes its employees as mission-driven professionals and highlights flexibility, teamwork, and fun. A comprehensive benefits package is available to eligible employees.

The Positive Behavior Support Technician provides training, assistance, and support to individuals with intellectual disabilities, significant behavioral challenges, and mental health conditions. The role involves working with individuals who may display aggression toward staff or other participants, implementing individualized plans and positive behavior supports during crises, and helping people develop skills and take part in community life according to their interests. The technician serves as part of an interdisciplinary team and must be willing to adjust their schedule to meet the needs of the individuals served. The position is based in New Albany, Indiana, is full-time, hourly, and non-exempt, and reports to the Program Manager.

Requirements

• High school diploma or GED.
• Experience working with individuals with developmental disabilities, behavioral needs, and mental health conditions.
• Valid driver’s license and auto insurance.
• Strong desire to make a positive impact in the lives of people with disabilities.
• Ability to work effectively with people from a variety of backgrounds.
• Patience during crises and a positive attitude.
• Strong communication skills and the ability to communicate productively and professionally.
• Ability to implement plans and Mandatory Training while responding to physical aggression, elopement, and other behaviors.
• Ability to apply learned skills across situations and environments to support client success.
• Ability to pass all training requiring competency testing.
• Basic knowledge of nutrition, housekeeping, meal preparation, and personal hygiene.
• Basic computer skills, including documenting in electronic health record systems and using a payroll system.
• Maintain current First Aid and CPR certification.
• Ability to read documents and written instructions and to write and maintain records.
• Ability to maintain confidentiality.
• Ability to stoop, kneel, and safely lift 25 pounds.
• Willingness to flex the schedule according to the needs of the individuals served.

Nice To Haves

• Some college.
• Experience providing personal care, including toileting and bathing.
• Previous experience working with clients with high behavioral needs.

Responsibilities

• Participate in developing and positively implementing individuals’ plans.
• Consistently implement Behavior Support Plans and Individual Specific Training, including behavioral procedures that teach replacement skills and reduce problematic behaviors through prevention and intervention.
• Respond to emergencies as trained, using all aspects of Mandatory Training.
• Use relational Mandatory Training continuously to maintain a positive, engaged, and therapeutic environment.
• Use technical Mandatory Training only when safety is compromised, as trained and only as needed.
• Help individuals explore interests and hobbies that connect them with their community.
• Engage individuals in preferred in-home activities and maintain attentive supervision; complete house cleaning and paperwork during downtime and remain alert to individuals’ whereabouts.
• Transport individuals to daily activities using VOA agency vehicles.
• Mentor individuals and provide ongoing coaching and encouragement.
• Teach daily living skills that promote independence, recreation, and socialization.
• Advocate for the needs, interests, and support of the person in care.
• Complete required documentation, including daily support notes, charting, and behavior data collection.
• Attend and actively participate in scheduled meetings and trainings.
• Communicate individual, home, or work-related needs to the supervisor, nurse, or Behavior Consultant in a timely manner.
• Provide personal care as required and help ensure individuals are clean, presentable, and dressed appropriately.
• Administer medications as prescribed after training from the VOA nurse, and report medication issues or errors to the supervisor.
• Report to work on time and as scheduled; ensure appropriate staffing ratios before the previous shift leaves.
• Complete scheduled safety drills and emergency preparedness activities.
• Perform other duties as assigned.

Benefits

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• MetLife Legal Plans
• Competitive compensation packages
• Company-paid life insurance
• 403(b) retirement plan with company fund matching
• Employee discounts
• Loan forgiveness options through federal programs, including National Health Corp and Public Service Loan Forgiveness
• Company-paid benefits and paid time off effective day one
• VOA LEAD leadership development program
• VOA University staff development
• VOA Academy clinical training and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED