POS (Point of Sale) Solutions Project Manager

iSoftStone

1d • $55 - $58 • Remote

About The Position

The POS Solutions Project Manager leads the planning, implementation, integration, and delivery of Point of Sale solutions for retail customer-facing business environments. The role coordinates cross-functional teams, technology vendors, business stakeholders, and technical resources to deliver scalable, reliable, secure, and user-friendly solutions aligned with business objectives.

The position manages projects from requirements gathering through deployment, stabilization, and enhancements, with accountability for scope, schedule, budget, quality, and delivery expectations. It oversees POS platforms and related integrations, supports cloud-based, on-premises, mobile, and omnichannel solutions, and coordinates testing, deployment, training, operational readiness, and post-launch support. The role also works with security, infrastructure, architecture, and compliance teams to address payment security, data protection, privacy, regulatory, and operational risks.

The position is described as a remote opportunity. Candidates must have permanent authorization to work in the United States; visa sponsorship is unavailable. Primary Location Pay Range: $55–$58 per hour. Benefits vary by employment arrangement: 1099/contractors receive no benefits; temporary salaried employees scheduled at least 30 hours per week may receive medical, dental, vision, 401(k), and holidays; regular full-time hourly and salaried employees scheduled at least 30 hours per week may receive medical, dental, vision, 401(k), long-term disability, life insurance, holidays, PTO, and floating holidays.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience.
• Five or more years of experience managing technology projects, software implementations, or enterprise application deployments.
• Demonstrated experience leading complex, cross-functional projects involving business and technical stakeholders.
• Experience with POS platforms, retail technology, payment processing, or comparable enterprise systems.
• Strong knowledge of Agile, Waterfall, or hybrid project management methodologies.
• Experience managing project schedules, budgets, risks, dependencies, scope, and resource capacity.
• Excellent written and verbal communication, organizational, analytical, and problem-solving skills.
• Proficiency with project management and collaboration tools such as Jira, Confluence, Microsoft Project, or equivalent platforms.
• Permanent authorization to work in the United States; visa sponsorship is not available.

Nice To Haves

• Project Management Professional (PMP) certification or equivalent project management credential.
• Experience implementing POS solutions across multiple stores, locations, business units, or regions.
• Familiarity with payment processors, payment terminals, transaction authorization, settlement, refunds, and reconciliation.
• Experience with POS platforms such as Oracle Retail Xstore, NCR Voyix, Toast, Square, Shopify POS, or comparable solutions.
• Knowledge of integrations involving e-commerce platforms, ERP systems, inventory management, loyalty programs, and omnichannel commerce.
• Familiarity with PCI DSS and other applicable payment security requirements.
• Experience coordinating third-party vendors, system integrators, and distributed development and QA teams.
• Experience with release management, production deployments, incident management, and post-launch support.

Responsibilities

• Lead POS solution projects through initiation, planning, requirements gathering, design, development, testing, deployment, and post-implementation support.
• Develop and maintain project plans, schedules, milestones, resource plans, budgets, risk assessments, and status reports.
• Manage project scope, dependencies, change requests, issues, risks, and mitigation strategies.
• Coordinate concurrent projects and align them with business priorities and delivery commitments.
• Establish project governance, communication plans, status reporting, and escalation procedures.
• Facilitate project meetings, stakeholder reviews, executive updates, and project closeout activities.
• Oversee implementation, configuration, integration, and enhancement of POS platforms and related technologies.
• Coordinate POS integrations with payment gateways and terminals, inventory management, ERP, CRM, e-commerce, loyalty, pricing, promotions, and reporting systems.
• Partner with technical teams to define solution requirements, evaluate design options, and address technical dependencies.
• Support cloud-based, traditional on-premises, mobile POS, and omnichannel retail implementations.
• Ensure solutions meet business requirements, performance expectations, security standards, and operational needs.
• Coordinate system integration testing, user acceptance testing, regression testing, and end-to-end transaction validation.
• Ensure applicable payment processing, settlement, refunds, returns, discounts, taxes, and other critical POS workflows are validated.
• Manage deployment planning, cutover activities, rollback planning, and go-live readiness assessments.
• Coordinate training, documentation, support handoffs, and operational readiness activities.
• Oversee post-launch stabilization and track and resolve outstanding issues.
• Identify opportunities to improve implementation processes, delivery efficiency, system reliability, and user experience.
• Ensure project teams address applicable payment security, data protection, privacy, and regulatory requirements.
• Coordinate with security, infrastructure, architecture, and compliance teams to address technical and operational risks.
• Monitor project quality and proactively identify issues that could affect delivery, customer experience, or business operations.
• Maintain project documentation, decision logs, action items, and lessons learned.

Benefits

• 1099/contractors: no benefits.
• Temporary salaried employees scheduled to work at least 30 hours per week: medical, dental, vision, 401(k), and holidays.
• Regular full-time hourly and salaried employees scheduled to work at least 30 hours per week: medical, dental, vision, 401(k), long-term disability, life insurance, holidays, PTO, and floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level