POS DATA SYSTEMS ADMINISTRATOR
About The Position
Responsible for administering, maintaining, and optimizing Point-of-Sale (POS) data systems across Out of the Box (OOTB) Brands’ restaurant locations. The role ensures data accuracy, integrity, and accessibility to support business operations and informed decision-making. It involves collaboration with cross-functional teams and vendor partners to implement menu items, promotions, and pricing strategies while maintaining system stability and compliance with company standards. The position also supports new restaurant openings, menu innovation, system troubleshooting, data quality assurance, and process improvement. It assists the Senior Manager with business initiatives and performs other related duties as assigned. The posted hourly range is $37.55–$52.55 for employees located at the corporate headquarters in San Diego; a geographic pay differential may apply to remote employees in other cities.
Requirements
- 3–5 years of experience in POS system administration, data management, or a similar role within the restaurant or retail industry.
- Strong technical proficiency with POS platforms, database management, and system integrations.
- Experience with menu configuration, pricing structures, and promotional rollouts.
- Analytical mindset and ability to troubleshoot issues and identify system improvements.
- Excellent communication and collaboration skills for working with internal teams and external vendors.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Detail-oriented, with a commitment to data accuracy and quality assurance.
- Proficient with personal computers and Microsoft Office, including PowerPoint, Word, and Excel.
- Demonstrates integrity and ethical behavior.
- Ability to speak and hear clearly in person and on the telephone.
- Ability to operate a personal computer and work for extended periods at a computer terminal.
- Availability and willingness to serve in an on-call rotation for night and/or weekend support as needed.
Nice To Haves
- Bachelor’s degree in Information Systems, Business, or a related field is preferred.
Responsibilities
- Maintain and update POS databases, including menu configurations, pricing, ingredients, and recipes, ensuring consistency across locations.
- Provide frontline technical support for POS issues, diagnose and resolve data inconsistencies, and ensure compliance with service level agreements.
- Work with external vendors to implement new product launches, promotions, and pricing changes.
- Test POS data before deployment, implement automated data validation processes, and ensure data integrity across platforms.
- Assist with setup and configuration of POS systems for new restaurant openings.
- Collaborate with operations, marketing, finance, and IT teams to support business objectives and optimize POS performance.
- Execute rapid menu tests with operations and marketing to support product innovation.
- Identify and implement POS data management best practices and streamline tools and workflows.
- Maintain documentation of system configurations, processes, and procedures to support consistency and compliance.
- Assist the Senior Manager in executing business initiatives and supporting innovation and operational success.
- Perform other related duties, tasks, and responsibilities as required, assigned, and directed.
- Participate in an on-call rotation for night and/or weekend systems support as needed.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
