Portfolio Manager I

Housing Authority Of Jackson County • Medford, OR

7d • $4,244 - $5,581 • Onsite

About The Position

The Portfolio Manager is a hands-on, day-to-day role supporting HAJC’s properties, residents, and property management team. The role serves as a go-to contact for tenants at assigned properties, helps maintain units and grounds, follows up on rent and lease matters, and keeps tenant files and correspondence organized. It is suited to someone who is organized, steady under pressure, and cares about residents in the community.

The position is based onsite at 2251 Table Rock Rd, Medford, Oregon, and involves regular local travel to properties. It is full-time at 40 hours per week and non-exempt. Pay is $4,244–$5,581 per month, representing steps 1–7. The application deadline is open until filled.

Requirements

• A bachelor’s degree in a related field plus two years of property management or related experience; equivalent combinations of education and experience are considered.
• Knowledge of basic landlord/tenant practices, Fair Housing, and community resources available to low-income individuals and families.
• Knowledge of Microsoft Office.
• Clear communication, customer service, conflict resolution, organization, and follow-through skills.
• Ability to stay calm and professional in difficult situations, manage competing priorities, work independently and as part of a team, and maintain confidentiality.
• Valid driver’s license and satisfactory driving record; regular local travel to properties is required.

Responsibilities

• Serve as a point of contact for tenants and respond to questions, concerns, and complaints.
• Explain lease terms, rent payments, and house rules to residents and applicants.
• Conduct regular site visits and report property condition concerns.
• Submit and follow up on maintenance work orders with the maintenance team.
• Follow up on late rent, issue lease notices, and set up repayment plans using established procedures.
• Maintain organized tenant files and prepare routine tenant correspondence.
• Connect residents with community resources and social service referrals.
• Support the property management team with special projects and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level