Porter - 255 NE 1st Street Miami, FL

Towne Park•Miami, FL
•$16 - $18•Onsite

About The Position

The Porter is responsible for basic general cleaning of the common garage area and for providing guests with attentive, friendly, and efficient hospitality throughout their stay. The role also involves general upkeep of garage equipment and waste receptacles, assistance with parking-area customer issues, and seasonal landscaping or snow-removal duties as applicable. The hourly base pay range is $16–$18, with actual compensation based on job-related skills, experience, education or training, and location. The work schedule is flexible and includes weekends.

Requirements

  • Must be at least 18 years of age.
  • Must pass a criminal background check, motor vehicle record check, and drug screen.
  • Must have a valid driver's license.
  • One to three months of related experience and/or training without a diploma or GED, or an equivalent combination of education and experience.
  • Knowledge of basic general cleaning.
  • Must be able to read and write Standard English.
  • Must be able to read and comprehend simple instructions, short correspondence, and memos, and write simple correspondence.
  • Must be able to effectively present information in one-on-one and small-group situations to guests, clients, and other employees.
  • Ability to understand 24-hour and military time systems.
  • Ability to understand rates applicable to time passed.

Nice To Haves

  • High school diploma or GED preferred.
  • Customer service experience preferred.

Responsibilities

  • Check guest entrances and elevator landings throughout the garage each shift; empty ash urns daily and trash receptacles when half full or more, and sweep litter and cigarette butts from common landing areas.
  • Use a mop or power washer as appropriate to remove liquid-spill stains in common areas; clean signage, wayfinding materials, and pay-on-foot stations with appropriate cleaning supplies.
  • Clean debris from areas around and between vehicles, including ground, ledges, and walls, using a mobile garbage can, broom, and dustpan; remove stains from pillars and columns with an appropriate paint-safe solution or power washer.
  • Clean signage and wayfinding materials at garage vehicle entrances and exits, and clean gates, gate arms, card readers, and attached signage.
  • Empty returned guest-key receptacles at garage exits and return keys to the Towne Park MOD for delivery to the appropriate facility; power-wash garage entrance and exit areas as needed.
  • Perform general landscaping duties as needed and depending on the season.
  • Remove snow from entrance and exit ramps and management-designated areas when applicable; clear walkways on managed properties and apply salt or sand to prevent ground freeze-over.
  • Assist guests with directions and inquiries, provide information about the surrounding area and main attractions, and stand while serving guests.
  • Protect guest confidentiality in accordance with HIPAA requirements and maintain the security of customer financial and identifying information.

Benefits

  • Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
  • Eligible employees may enroll in the company's 401(k) retirement savings plan.
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