Porter/Freight Attendant | New York

Elite Amenity Management•New York, NY

3d•Onsite

About The Position

Elite Amenity Management is a full-service amenity management company based in New York City, specializing in high-end, personalized amenities and services for residential and commercial properties. We are looking for a highly motivated and hospitality-driven Part-Time Porter / Freight Attendant to join our on-site operations team. This role involves keeping amenity spaces presentation-ready, operating freight service for vendors and deliveries, and providing short-term coverage at the security desk.

Requirements

Minimum of 1 year of experience as a porter, housekeeper, building attendant, freight attendant, or similar facilities role.
Comfort operating or learning freight elevator procedures, including weight limits, leveling, and gate safety.
Ability to follow access-control and visitor-verification procedures accurately.
Working knowledge of sanitation, chemical use, and slip-prevention practices.
Clear communication and a calm, professional presence with residents, vendors, and visitors.
Ability to work independently on a structured hourly schedule and as part of an on-site team.
Physical ability to stand and walk for most of the shift; bend, reach, mop, and vacuum; and lift and carry up to 50 pounds.
Reliability and punctuality for an early morning start.
Willingness to complete site training on freight operations, restroom protocol, visitor systems, elevator recall, and the fire command panel.

Nice To Haves

Bilingual in English and Spanish is a plus.
Prior freight, package room, front desk, or security-relief experience is a plus.

Responsibilities

Direct workers, vendors, and deliveries—including catering—through the freight elevator only.
Enforce freight access rules, ensuring visitors, ticket holders, and unauthorized guests are not permitted on freight unless approved by building leadership.
Operate the freight elevator safely, respecting weight capacity, leveling the car before opening the gate, and following gate and landing procedures.
Give confirmed vendors access to the freight landing only—not the tenant floor—unless instructed otherwise.
Route heavy packages, contractors, and oversized deliveries to freight.
Dust-mop, mop, and vacuum freight-side areas, the gym, and the yoga room.
Disinfect equipment and radiators when users are not present.
Clean the club, bar, and amenity space, including hallways, liquor cabinets, stools, tables, and bar surfaces.
Vacuum rugs and mop lightly behind the bar and kitchen.
Work around residents and guests without interrupting meetings or amenity rentals.
Check restrooms and second-floor common areas, restocking supplies and clearing trash.
Follow restroom-entry protocol: knock, announce entry, and do not enter if anyone is present.
Mop the mechanical room and return all cleaning equipment to the basement.
Inspect spaces as you go and report safety issues, damage, or supply shortages to site management.
Verify every visitor and log them into the building system before they access a tenant floor.
Call specified floors for approval before sending a visitor up.
Place individual food deliveries in the cubbies behind the security post.
Allow mail carriers upstairs.
Manage Amazon couriers, sending them to freight for larger deliveries.
Follow training on elevator recall, gate barriers, and the fire command panel.
Perform regular inspections to ensure cleanliness, orderliness, and safety standards are consistently met.
Manage and restock cleaning and maintenance supplies for efficient operations.
Collaborate with the management team to address and resolve any maintenance or cleanliness-related issues promptly.