Porsche Warranty Administrator
About The Position
The position REQUIRES previous Automotive Dealer experience managing warranty claims. They must demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity. This is a full-time opportunity. We do not offer part-time work for these roles and these positions will require a non-compete agreement. The company is a long standing, stable company with huge growth potential, where employees are treated like the auto professionals they are, with the ability to make a good income based on their ability in an environment of respect. The company is Automotive Warranty Network, Inc, the largest auto warranty claims management company. As a family owned company, they are able to offer the best support in the business and allow employees to be recognized for their unique talent as a Warranty Administrator. They offer the very best in warranty processing services, warranty training and warranty auditing for over 1500 satisfied clients and have for over 35 years.
Requirements
- Previously held position as a Warranty Admin in a franchised Automotive Dealer
- The ability to motivate others to achieve their highest potential particularly those within the dealership
- Good working knowledge of DMS software
- Knowledge of automotive dealership service departments
- Knowledge of warranty accounting processes
- Proficient at reading technician stories and applying appropriate labor codes
- Certified or trained in at least 1 manufacturer
Nice To Haves
- Experienced Audi Warranty Administrator
Responsibilities
- Review claims for manufacturer's compliance with policy and procedures
- Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
- Book claims
- Close claims
- Submit claims for payment
- Accounting and clearing differences in payment
- Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
- Maintain appropriate certifications and knowledge of updated P&P
- Help dealerships stay compliant with manufacturer’s policy
Benefits
- Free Health Insurance for employee
- Free dental and vision care for employee
- 6% 401K match available
- Guaranteed Salary for first 90 days during probationary period
- Commission only after 90 days
- Working from home
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
