Pool & Beach Server/Attendant

Four Seasons Hotels and Resorts • Naples, FL

1d • Onsite

About The Position

The Pool & Beach Server/Attendant ensures guest satisfaction at the pool by cordially greeting guests, taking orders, and completing beverage service in a professional and friendly manner. The role also maintains the pool area in a clean and organized condition.

The position serves guests in keeping with Four Seasons standards, assists with pool setup and amenities, handles sales and end-of-day revenue reports through the hotel computer system, and responds appropriately to hotel emergencies and safety situations.

Requirements

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in English.
• 1–2 years of food and beverage serving and/or related food and beverage experience in a high-volume upscale resort.
• US work authorization is required.

Responsibilities

• Pick up, stock, restock, and deliver towels, juices, fruits, and other required amenities.
• Use the hotel computer system to ring up sales, print and close checks, and complete end-of-day revenue reports.
• Conduct opening procedures, including obtaining pool keys, unlocking cabinets, setting up amenities, and organizing pool towels.
• Serve and clear beverage items in an unobtrusive and professional manner.
• Assist guests with seating and towels, and inform them about amenities, hotel information, and food and beverage service.
• Wipe down, set up, and move pool deck equipment as needed.
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.
• Perform other tasks or projects as assigned by hotel management and staff.
• Respond properly to hotel emergencies and safety situations.
• Report any accident immediately, no matter how minor, to a manager.
• Follow proper payroll and uniform procedures.

Benefits

• Lucrative salary.
• Medical, dental, and vision benefits.
• 401(k) with employer matching, starting after 30 days.
• Time-off plans starting on the day of hire.
• Inclusive work environment and an opportunity to be part of a cohesive team.
• Complimentary and discounted hotel stays around the world.
• Wellbeing and mental health initiatives.
• Complimentary employee meals and beverages.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED