Pool Bartender

Pyramid Global Hospitality • Port Charlotte, FL

1d • Onsite

About The Position

Pool Bartenders at Sunseeker Resort Florida Gulf Coast, by Curio, deliver exceptional customer service by preparing quality beverages and providing timely, accurate, and friendly service. They mix and serve drinks, handle food orders, inform guests about specials, and manage bar operations, including payments, inventory, and cleaning. The role requires knowledge of menu offerings, classic and craft drinks, alcohol pairings, and applicable alcohol-service practices. All duties are performed in accordance with department and resort policies, practices, and procedures.

The position involves frequent guest interaction and requires a clean, sanitized, organized, and well-stocked work area. Bartenders follow food safety, health, safety, and sanitation guidelines and comply with applicable local, state, and federal laws and regulations. The role may also include other duties as assigned.

Requirements

• Must be at least 21 years of age.
• ServeSafe Food Handler’s Certification or equivalent.
• At least one year of bartending experience.
• Knowledge of federal, state, and local liquor laws.
• Ability to work varied shifts, including weekends and holidays.
• Ability to function under pressure, manage multiple priorities, and meet deadlines.
• Mature personal discretion and sound judgment.
• Professional appearance and demeanor; adherence to grooming and uniform guidelines, including wearing slip-resistant shoes.
• Ability to take direction, collaborate with a team, and support management decisions once made.
• Ability to work in a high-energy, demanding environment and independently for extended periods.
• Strong time-management skills and attention to detail.
• Good communication skills and ability to work independently and with team members.
• Excellent customer-service skills and ability to communicate effectively in English.
• Strong self-motivation and organizational skills; able to prioritize and handle multiple tasks.
• Ability to adapt to changing priorities and unexpected situations.
• Ability to keep the bar organized, stocked, and clean.

Nice To Haves

• Bilingual ability.

Responsibilities

• Greet and acknowledge guests; take food and drink orders, explain menu items, and identify opportunities to upsell.
• Engage with guests professionally, assess their needs, and make recommendations.
• Check identification to verify guests are of legal drinking age.
• Prepare and serve craft cocktails, beer, wine, and food, maintaining thorough knowledge of menu offerings.
• Use drink-mixing tools and techniques correctly and prepare appropriate cocktail garnishes.
• Accurately process cash, credit, and debit transactions through the point-of-sale system.
• Respond appropriately to guest concerns.
• Follow alcohol-awareness procedures to prevent intoxication and appropriately handle intoxicated guests.
• Keep the bar clean, sanitized, organized, and well stocked.
• Operate and maintain the glass washer and sanitizer; stock and clean glassware and single-use bar supplies.
• Replenish bar inventory and supplies as needed.
• Perform opening and closing side work as directed.
• Follow health, safety, and sanitation guidelines, including maintaining a work area free of safety hazards and sweeping or mopping as needed.
• Inventory beverages and operating supplies and order replacements as needed.
• Build guest loyalty, including using guests’ names after obtaining them.
• Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed