Pool Bartender

Pyramid Global Hospitality•Charlotte Harbor, FL

About The Position

Pool Bartenders at Sunseeker Resort Florida Gulf Coast, by Curio, provide friendly, timely, and accurate service by preparing and serving quality beverages and food to resort guests. They interact directly with guests, take orders, make recommendations, explain menu items and specials, and look for opportunities to upsell. The role includes preparing craft cocktails, beer, and wine; verifying guests’ ages; processing payments; handling guest concerns; and following alcohol-awareness procedures. Pool Bartenders maintain bar operations by keeping the work area clean, sanitized, organized, and stocked; maintaining glassware and bar equipment; replenishing inventory and supplies; taking inventory and ordering replacements as needed; and completing opening and closing side work. They follow food safety, health, sanitation, and applicable alcohol-service laws and regulations, and perform all duties in accordance with department and resort policies and procedures.

Requirements

  • Must be at least 21 years of age.
  • ServeSafe Food Handler’s Certification or equivalent.
  • At least one year of bartending experience.
  • Knowledge of federal, state, and local liquor laws.
  • Ability to work varied shifts, including weekends and holidays.
  • Ability to function under pressure, manage multiple priorities, and meet deadlines.
  • Mature personal discretion and sound judgment.
  • Professional appearance and demeanor, and adherence to grooming and uniform guidelines, including wearing slip-resistant shoes.
  • Ability to take direction, collaborate with a team, and support management decisions once made.
  • Ability to work in a high-energy, demanding environment and independently for extended periods.
  • Strong time-management, organizational, and attention-to-detail skills.
  • Good communication skills and ability to work independently and with team members.
  • Excellent customer-service skills and ability to communicate effectively in English.
  • Self-motivation, initiative, and ability to prioritize and handle multiple tasks.
  • Ability to adapt to changing priorities and unexpected situations.
  • Ability to keep the bar organized, stocked, and clean.

Nice To Haves

  • Bilingual ability.

Responsibilities

  • Greet and acknowledge guests, take food and drink orders, explain menu items, and identify opportunities to upsell.
  • Engage with guests professionally, assess their needs, and make recommendations.
  • Check identification to verify that guests meet the legal drinking age.
  • Prepare and serve craft cocktails, beer, wine, and food, maintaining thorough knowledge of menu offerings.
  • Use drink-mixing tools and techniques carefully and prepare appropriate cocktail garnishes.
  • Process cash, credit, and debit transactions accurately through the point-of-sale system.
  • Respond appropriately to customer concerns.
  • Follow alcohol-awareness procedures to prevent intoxication and appropriately handle intoxicated guests.
  • Keep the bar clean, sanitized, organized, and well stocked.
  • Operate and maintain the glass washer and sanitizer, and stock glassware and single-use bar supplies.
  • Restock and replenish bar inventory and supplies as needed.
  • Perform opening and closing side work as directed.
  • Follow health, safety, and sanitation guidelines.
  • Inventory beverages and operating supplies and order replacement items as needed.
  • Build guest loyalty and use guests’ names after obtaining them.
  • Maintain a work environment free of safety hazards, including sweeping and mopping as needed.
  • Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
  • Perform other duties as assigned.
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