POOL BARTENDER

MOUNT AIRY CASINO RESORT•Mount Pocono, PA

1d•Onsite

About The Position

The Pool Bartender provides friendly, excellent service to customers at the bar while preparing and pouring drinks for customers and beverage servers. The bartender prepares drinks using proper portions and ingredients and performs duties in accordance with Mount Airy Casino Resort policies and procedures, Internal Control Standards, and objectives. The role includes taking beverage orders, mixing drinks, collecting payments, handling and reconciling the bank, completing paperwork, cleaning and restocking the bar, and preparing garnishes. The bartender must communicate effectively with guests and employees, address guests pleasantly, resolve problems diplomatically, and be familiar with the casino layout to provide directions. The work takes place in a fast-paced casino environment where smoking is permitted; noise levels are usually moderately loud and may be loud on the casino floor.

Requirements

Must be at least 18 years old upon employment.
High school diploma or equivalent required.
Two years of previous beverage experience required.
Must be able to read, write, speak, and understand English.
Excellent communication skills, including the ability to write routine correspondence and speak effectively with the public, employees, and customers.
Ability to interact effectively with customers and employees and resolve problems or conflicts diplomatically and tactfully.
Mathematical skills and writing ability.
Knowledge of cash register operation.
Ability to operate beverage-service equipment, including juice guns, cutting boards, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, and iced tea machines.
Ability to lift up to 75 pounds, bend, pull, and carry beverage stock.
Ability to stand, walk, and move throughout the property; stand or sit for long periods; and work under pressure in a fast-paced environment.
Adequate manual dexterity, including hand and wrist movement, and ability to respond to visual and aural cues.
Ability to work in a narrow space of approximately 4.5 feet behind the bar and to lift the bar top, approximately 15 pounds, or bend under it to access the area behind the bar.
Must be able to work in an environment where smoking is permitted.
Must be able to obtain and maintain a valid non-gaming license.
Employment is contingent upon a favorable background investigation and drug screening.

Nice To Haves

Previous customer service experience preferred.

Responsibilities

Prepare drinks using proper portions and ingredients; mix drinks and collect payment from guests.
Count the bank at the beginning of the shift and reconcile it at the end, separating room charges and comp tickets and completing paperwork.
Take beverage orders from bar customers and communicate clearly in English.
Clean the bar area, including wiping surfaces and picking up trash.
Restock bar supplies and beverage stock, including beer, liquor, and wine.
Address guests pleasantly and provide directions based on knowledge of the casino layout.
Punch the time clock at the beginning and end of the shift, and sign in and out.
Operate the dishwasher, clean glasses, and store them when clean.
Prepare garnishes as needed, including cutting or slicing fruit.
Carry glass racks and beverage stock, and lift, bend, and reach while stocking.
Work nights, weekends, and holidays as required.
Maintain a valid non-gaming license and meet the employment conditions of a favorable background investigation and drug screening.