Serve as a resource for recreation activities at the property, providing guests with information about recreation facilities and helping them participate in activities. Promote a fun and relaxing atmosphere while enforcing facility rules for guest and member safety. Observe activity and respond to emergencies according to local procedures, provide assistance to injured guests until emergency medical services arrive, and identify when guests may be unable to participate safely. Provide cashier services and process payments for rentals, activities, facility rentals, or retail sales. Assist with private functions, group activities, and events. Clean and maintain recreation facilities, equipment, and supplies. Report accidents, injuries, and unsafe conditions; complete required safety training and certifications; and follow company policies and procedures. Maintain a clean, professional appearance and protect confidential information and company assets. Welcome guests, anticipate and address service needs, assist individuals with disabilities, and communicate professionally. Build positive working relationships and support team goals. Meet quality assurance expectations and perform other reasonable duties as requested. The role requires reading and visually checking information, inspecting tools and equipment, and using computers or point-of-sale systems. Physical duties include standing, sitting, or walking for extended periods; moving objects of varying weights; handling objects with fine motor skills and hand-eye coordination; navigating confined, elevated, uneven, or slippery spaces and stairs; and reaching, bending, twisting, pulling, and stooping.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED