Pool Attendant

Castle Management • Estero, FL

10d

About The Position

The Pool Attendant enforces safety rules in pool areas and is primarily responsible for maintaining the cleanliness and appearance of the pool and deck. The role monitors the safety and security of pool users, follows emergency response procedures, and reports and documents safety or accident concerns. It also supports a pleasant environment for property owners and guests and provides customer service consistent with Castle Group’s values and mission. The attendant works with other departments and external customers.

Requirements

• High school diploma or equivalency preferred.
• May require Certified Pool Operator certification.
• May require CPR certification.
• Strong working knowledge of customer service principles and practices.
• Excellent interpersonal and communication skills.
• Ability to respond to emergencies promptly and responsibly.
• Ability to lift up to 40 pounds.
• Ability to stand or sit upright for long periods, handle, grasp, and lift objects and packages, and reach with hands and arms.
• Ability to navigate the property or building as needed and complete required forms.
• Ability to work extended hours and weekends.
• May occasionally be required to cover for site staff when needed.

Nice To Haves

• Bilingual ability is preferred but not required.
• High school diploma or equivalency is preferred.

Responsibilities

• Maintain a neat and clean pool area by removing poolside trash and arranging chairs and lounge chairs.
• Assist with operating the slide.
• Assist in resolving complaints or issues related to pool and spa areas.
• Help maintain a pleasant environment for property owners and their guests.
• Ensure safety precautions and procedures are followed while performing duties.
• Monitor pool-user safety and security, respond to emergencies, and report and document safety or accident concerns.
• Perform other duties as assigned by the on-site Manager.
• Provide customer service consistent with Castle Royal Service and work with other departments and external customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED