Pool Attendant/Server Assistant

The Global Ambassador Hotel • Phoenix, AZ

9d

About The Position

The Pool Attendant/Server Assistant provides attentive, friendly service to pool and restaurant guests while supporting servers, bartenders, and the service team. The role helps create a clean, welcoming environment by preparing guest seating and cabanas, delivering water and towels, maintaining guest areas, assisting with food and beverage service, and responding professionally to guest needs. The position also supports smooth restaurant and pool operations through clear communication, accurate order entry, and restocking supplies.

Requirements

• Friendly, positive personality and a genuine desire to serve guests and work as part of a team.
• Strong communication skills, including the ability to speak, read, write, and understand the primary language(s) used in the workplace.
• Ability to stand for extended periods, up to 8 hours, and safely lift trays weighing 20–25 pounds.
• Professional, well-groomed appearance in accordance with TGA standards.
• Commitment to following safety and cleanliness procedures.
• Flexible availability, including weekends and holidays.
• Proof of eligibility to work in the United States is required.

Nice To Haves

• Previous restaurant or hospitality experience.

Responsibilities

• Set up cabanas, tables, chairs, umbrellas, and guest seating areas before opening.
• Greet guests warmly and provide prompt water and towel service while remaining attentive to their needs.
• Clear, clean, and reset tables and guest areas, maintaining tableware, utensils, and service setups.
• Assist with food and beverage delivery, course transitions, table maintenance, and service during busy periods and large parties.
• Enter and manage guest orders using the POS system and correctly charge orders to guest rooms when applicable.
• Keep the pool deck, dining areas, cabanas, tables, chairs, and floors clean through regular cleaning, trash removal, and towel collection.
• Prepare, organize, and restock service supplies, including tableware, ice bins, towels, and other guest-service items.
• Communicate guest requests, table status, and service needs with servers, bartenders, hosts, and other team members.
• Respond promptly and professionally to guest concerns, resolving issues or passing them to the appropriate team member.
• Support team members with table clearing, guest service, seating, and general restaurant and pool operations as needed.
• Thank guests as they depart and maintain a professional, welcoming presence throughout their experience.

Benefits

• Comprehensive benefits available to team members working 25 or more hours per week, including medical, dental, and vision coverage.
• Paid time off eligibility for team members working 32 or more hours per week.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed