Policy Specialist, Legal Investigations Support

Google•Chicago, IL

8d•$111,000 - $159,000

About The Position

Legal Investigations Support (LIS) manages global user data disclosure requests related to criminal investigations, civil matters, emergencies, and privacy inquiries. Working with the Data Disclosure Strategy Team (DDST), which establishes legal policy, LIS scales those policies into standard operating procedures for global implementation and coordinates program management to meet Google's compliance, privacy, and civic obligations worldwide. As a Policy Specialist on the LIS team, you will help manage requests for user data from government agencies, courts, and parties in civil and criminal litigation. You will process legal requests through internal policies, tools, and workflows and serve as the subject matter expert for a designated portfolio of Google products. The role owns timely compliance for inbound product data requests, including resolving complex escalations, overseeing procedural updates, and working across teams to troubleshoot bugs and maintain reliable tooling. You will also develop scalable solutions to problems beyond existing procedures and adapt workflows and tools as products evolve so data outputs remain accurate, robust, and compliant.

Requirements

Bachelor's degree or equivalent practical experience.
2 years of experience in a policy, legal, Trust and Safety, or technology environment.

Nice To Haves

Excellent written and verbal communication skills, with experience translating legal and technical concepts for cross-functional stakeholders.
Ability to analyze product architectures and data structures and use technical insights to improve procedural frameworks and tooling development.
Ability to navigate ambiguous, evolving legal and policy landscapes and high-pressure escalations with sound judgment and a bias for action.
Prioritizes team success and supports peers in balancing workloads and achieving shared goals.
Proactively tracks down answers, using AI tools and identifying appropriate contacts for critical information.
Experience using and configuring AI, machine learning, or automated data tools to analyze data, extract signals, or build triage workflows.

Responsibilities

Review, process, and respond to legal requests related to real-world investigations on Google users.
Apply standard tools, resources, and processes to respond to complex inquiries and escalations from law enforcement agencies, courts, and third-party attorneys.
Exercise sound, independent judgment on highly sensitive matters, balancing autonomous decision-making with strategic escalation to leadership and cross-functional partners.
Analyze trends, maintain clear documentation, and collaborate with legal, policy, and engineering stakeholders to adapt guidelines and scale internal workflows.
Partner cross-functionally to troubleshoot workflow tooling issues, monitor product data evolution, and proactively update internal data extraction procedures to reflect changes.
Own timely compliance for inbound product data requests across a designated portfolio of Google products, resolving high-complexity escalations and overseeing procedural updates.
Develop scalable solutions for novel challenges beyond standard operating procedures and adapt workflows and tooling as products evolve.