Police Records Technician

City of Boynton Beach•Boynton Beach, FL

1d•Onsite

About The Position

The purpose of this classification is to perform receptionist, clerical, and data-entry work for the Police Department. Essential Functions include serving as a receptionist, answering telephones, greeting the public, reviewing and forwarding teletypes, performing information searches and data entry on the NCIC/FCIC computer system, assisting with quality control checks of data entries, preparing log sheets for police citations, maintaining records, running criminal history and warrants checks, maintaining case and court information, monitoring surveillance cameras, operating office equipment, delivering documents, maintaining police documents, reviewing and redacting police documents, reviewing and coding crime reporting data, coordinating with agencies for record sealing and expungement, coordinating background checks, and coordinating public records requests. Additional functions include assisting with case information preparation for hearings and performing other related duties as required.

Requirements

High school diploma or equivalent
One (1) year previous experience that includes related clerical, administrative support and customer service work.
Must possess and maintain a valid Florida driver's license.
Must possess and maintain certification as a NCIC/FCIC terminal operator by the State of Florida or have the ability to obtain within one year (1) in the position and maintain the certification thereafter.
Must be able to accommodate a varying work schedule which may include working on nights/overnights, weekends, holidays or during declared emergency events.
Knowledge of the Florida and National Crime Information Center's systems, procedures and methods of accessing and inputting data.
Knowledge of City and Department rules, regulations, policies and procedures.
Knowledge of Florida's Public Records law(s); F.S.S. 119 as well as basic knowledge of State and Federal laws.
Skilled at paying attention to minute detail in the performance of job duties.
Ability to perform addition, subtraction, multiplication, division, calculate decimals and percentages.
Ability to create and maintain logs and spreadsheets.
Ability to accurately, effectively, and respectfully communicate digitally, orally and in writing.
Ability to accurately perform general and specific clerical and administrative functions.
Ability to multitask and manage a varied workload.
Ability to operate various types of office equipment.
Ability to utilize Microsoft Office and other software appropriate to department functions.
Demonstrated ability to establish and maintain effective and harmonious working relationships with all persons interacted with during the performance of duties.
Demonstrated ability to achieve a high level of accuracy in the performance of duties.
Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (10 pounds).
Tasks may involve extended periods of time at a keyboard or work station.
Some tasks require the ability to perceive and discriminate sounds, visual cues or signals.
Tasks require the ability to communicate orally.

Responsibilities

Serves as receptionist at front desk of Police Department; answers telephones and forwards calls to appropriate division or staff person; greets and assists the general public.
Reviews look-out teletypes from other public safety agencies and forwards to shift commanders; sends teletype to other agencies for wanted persons arrested locally.
Performs information searches and queries on the National Crime Information Center/Florida Crime Information Center, NCIC/FCIC, computer system for active warrants, prisoners, missing persons, stolen property, driver's license history checks, property titles and other information; enters same data in system and confirms acknowledgments of arrests by other agencies.
Assists in performing quality control checks of daily computer entries in local computer system and NCIC/FCIC computer system; checks, validates and/or corrects entries; reviews and edits police reports for errors, accuracy and completeness.
Prepares log sheets of police citations, maintains hard copies of parking citations; batches tickets for submittal to Clerk of Court, submits log sheets, citations and witness lists to Clerk of Court; updates files on paid and voided tickets; forwards unpaid tickets to Clerk's Office for vehicle tag liens, transmits citation data to the state; posts court disposition information on citations and in files.
Runs criminal history and warrants checks in NCIC/FCIC and other available RMS systems.
Maintains case and court information on felony cases; forwards information to State Attorney's Office.
Monitors surveillance cameras for holding cell security.
Makes calls to other officers, detectives, special assignment units, and others for police assistance to include Special Weapons And Tactics, (SWAT), Information Technology (IT), Traffic Homicide Investigator (THI) and Hostage Negotiations Team (HNT) call outs.
Operates a variety of office equipment including telephone, typewriter, cash register, computer, teletype machine, printer, facsimile, document scanner, calculator, paper shredder, and dispatch radio.
Delivers police documents and records to other local agencies, county courthouse, and to state agencies.
Assists in the maintenance and security of police documents in accordance with Florida Schedule Retention Laws, Florida Department of Law Enforcement/Federal Bureau of Investigations (FDLE/FBI) user agreements and Florida Sunshine Laws-Florida State Statute 119.
Reviews and redacts when necessary all police related documents in accordance with Public Records Laws.
Reviews and codes all reports for FDLE/FBI crime reporting data for Florida Incident-Based Reporting System (FIBRS) and National Incident-Based Report System (NIBRS).
Reviews shift transmittals for errors, completeness and accuracy, maintains logs, as well as scan/attach all documents created into the Records Management System.
Coordinates with FDLE and County Court for Seal and Expungement of Records.
Coordinates background checks for Agency employment, both internal and external agencies.
Coordinates Public Records Requests with City Clerk and City Departments.
Collects payment for Records Requests, Parking violations and Curbstoning violations.
May participate in Emergency Mobilization during a State of Emergency.
Assists with preparation of case information for local hearings.