Police Records Technician

Town of Fuquay-Varina•Fuquay-Varina, NC

5d•Onsite

About The Position

This position may close without notice. An employee in this position performs a variety of specialized program support work in the Police Department which includes processing, entering, filing and researching police records, and communicating with the public and officers concerning records information. Work involves reviewing reports (incidents, arrests, supplements, wrecks and traffic stop reports) for accuracy to ensure they meet requirements by state and departmental guidelines to ensure quality control. The Police Records Technician provides Department forms and reports to other agencies including other police departments, the Wake County District Attorney's office, the Department of Health and Human Services, state Probation/Parole agencies for investigative or discovery purposes. This position reports to the Chief of Police.

Requirements

General knowledge of police procedures and record keeping requirements.
General knowledge of standard office practices, procedures, equipment and clerical techniques.
Ability to file and retrieve critical information.
Ability to exercise sound judgement and provide accurate information.
Ability to establish and maintain effective working relationships with other employees, supervisors, and the public.
Ability to understand and follow oral and written instructions.
Must be able to physically perform the basic life operational functions of climbing, stooping, reaching, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, and hearing.
Must be able to perform medium work exerting up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Must possess the visual acuity to prepare data and figures, perform visual inspections, operate a computer, and do extensive reading.
High School Diploma or GED and 3 years of related job experience.
Working knowledge of police reporting systems and North Carolina requirements for data reporting, public records law and discovery procedures.
Possession of a valid NC driver’s license.

Nice To Haves

Notary Public within one year of hire.
DCI Modules 1 & 2 within one year of hire.

Responsibilities

Reviews reports (incidents, arrests, supplements, wrecks and traffic stop reports) to ensure they meet state, federal and departmental requirements.
Electronically submits incident and arrest reports and racial profiling forms to the State Bureau of Investigation.
Performs quality control on all information contained within the Records Management System (RMS) in order to ensure data is correct.
Runs monthly audit queries to identify errors on reports before submitting them to the Department of Motor Vehicles (DMV) and the State Bureau of Investigation (SBI).
Processes civil and criminal subpoenas.
Generates and maintain the Department’s master case files; collects, copies and scans notes, photos and other documents related to master case files.
Serves as the central point of contact for the District Attorneys and provides them with requested reports, pictures, videos and Master Case Discovery.
Maintains confidentiality of personnel files, records and information.
Provides exceptional customer service by answering questions from the public about records and provides reports via phone, email or facsimile.
Processes court expungements as received by the Wake County Clerk’s Office.
Performs local background checks as needed.
Provides general technical assistance to other staff on RMS; assists officers with report and systems issues.
Performs related duties as required.