Police Records Technician

City of Salem • 333 Division Street NE Salem, OR

3d • Onsite

About The Position

The City of Salem Police Department is seeking a full-time Police Records Technician to join their Records Section. This role is crucial for supporting the department's daily operations by ensuring the accuracy and accessibility of critical information. The technician will work within a team of 16 Records Technicians and 3 Supervisors, supporting over 200 sworn officers, administrative personnel, and partner agencies. The department emphasizes professional growth, offering comprehensive training and development opportunities for this meaningful career path.

Requirements

• Must pass the pre-employment drug test (including marijuana).
• Must pass the pre-employment background check.
• Must be able to work periodic overtime and a variety of 24-hour rotating shifts, including holidays, nights, and weekends.
• High School Diploma/ GED and Post High School Training in clerical, or business field, and a minimum of 2 years of clerical experience involving accurate and confidential data entry and computer operation in a busy office setting, or any combination of experience and training that demonstrate possession of the knowledge, skill and abilities as listed, and ability to perform the essential job functions.
• Criminal Justice Information System clearance within 30 days of hire (clearance must be maintained throughout employment).
• Law Enforcement Data System certification within 30 days of hire.
• Employees are required to apply/retain Notary Commissions within twelve (12) months of hire and assist with notarizing documents.
• Prior experience working with a range of computer software systems or demonstrate the ability to learn new technologies quickly.
• Motivated, mission-oriented, with a high level of integrity and personal ethics.
• Willing to work off hours/shifts.
• Prior customer service / law enforcement experience.
• Experience reviewing the quality of work produces/submitted by others.
• Experience working with a variety of computer programs and associated software.
• Must be able to maintain confidentiality in dealing with sensitive information.

Nice To Haves

• Knowledge of Oregon Law pertaining to the criminal justice system, office practices and procedures; business grammar and spelling; general record keeping practices; math and basic bookkeeping practices; and office equipment and various computer hardware and software.
• Skill and ability to accurately and effectively record a variety of information; follow general procedure and program policies; interact with others in a courteous, professional manner; work under pressure to meet timelines; manage varying volumes of workload and diversity of tasks; concentrate on work amid distractions; effectively use computer systems; understand and effectively follow oral and written instructions, communication, and procedures; apply newly assigned procedures and practices to specific work assignments; keyboard at an acceptable speed; provide backup to other positions as needed; in a 24-hour, 7-day/week operation with rotating shift schedules. This includes working day, swing and night shifts, weekends, holidays, and overtime as required.
• May be assigned to a secured facility, i.e., corrections institution.
• Bilingual skills.

Responsibilities

• Review, approve, and route original and supplemental police incident reports.
• Prepare documents for entry into the Records Management System (RMS), including date stamping, routing, alphabetizing, and packaging for further processing.
• Enter, update, and retrieve time-sensitive data from systems such as RMS, LEDS/NCIC, CrimeTracer, and other law enforcement databases, ensuring compliance with all applicable procedures.
• Record and process citations into the RMS accurately and in a timely manner.
• Review and prepare records for public release.
• Respond to records requests by printing and retrieving reports for law enforcement agencies, the public, and private entities.
• Scan, image, and index investigative and administrative documents for long-term digital archiving and retention.
• Conduct local records checks for government agencies and private organizations.
• Deliver outstanding customer service by fostering positive, professional interactions with the public, both in person and over the phone.
• Attend training sessions as scheduled and, when assigned, serve as a Field Training Officer or department trainer.
• Perform other related duties as assigned to support department needs.
• Serve as the first point of contact for community members seeking assistance.

Benefits

• Medical, dental, and vision coverage for you and your family.
• Paid vacation and sick time in accordance with City policies.
• Competitive pay.
• Employer-paid PERS contribution of 6%.
• Opportunity for voluntary pre-tax contributions to a 457b account.
• Health care and dependent care flexible spending accounts.
• Voluntary long-term care.
• Employee wellness program.
• Employee assistance program.
• Employee health clinic.
• Free, secure parking.
• Department gym available for employee use.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED