Police Records Management Technician

City of Brainerd•Brainerd, MN

1d•Onsite

About The Position

This position performs a variety of intermediate to skilled administrative support services in the operation of the Police Department’s Records Division. The Police Records Management Technician shall report to the Police Records Management Lead and Police Administrative Supervisor. The City of Brainerd utilizes a performance-based pay system which provides an opportunity for additional pay steps based on merit.

Requirements

High school diploma or GED equivalent.
Two years of related experience as determined by management.
Satisfactory completion of Department of Public Safety background examination including fingerprint background check.
Completes and maintains department required training and certifications within required time frames.
General knowledge of law enforcement records processing practices and procedures, Uniform Crime Reporting, forms, and terminology.
General knowledge of city, department and law enforcement related programs, policies, and procedures.
Possess strong organizational and time management skills, with the ability to handle multiple interruptions and adjustment of priorities throughout the day without compromising accuracy or efficiency with a high level of attention to detail combined with the ability to maintain a high level of confidentiality regarding sensitive information and compliance with data practice laws.
Knowledge of, and experience with, modern office practices and procedures, and ability to operate standard office equipment with the ability to type and enter data accurately and at a reasonable rate of speed, multi-line phone system, and software, including specialized law enforcement systems.
Ability to communicate effectively, both orally and in writing; and to deal courteously and tactfully with the public, co-workers, and external agencies and departments and has considerable knowledge of English vocabulary, spelling, grammar, sentence structure, punctuation, and arithmetic.
Ability to establish and maintain effective working relationships with citizens, city personnel, other agencies, and the general public.
Has strong interpersonal, oral, and written communications skills while remaining calm, courteous, and professional under difficult, sensitive, stressful, or hostile situations.

Nice To Haves

Previous law enforcement records management and transcription experience is desirable.
Secondary education coursework in office practices or law enforcement can substitute for up to one-half of the experience required.
Notary Public Certification, including E-Notarization Authority, may be required.

Responsibilities

Initial point of contact for customer service during regular business hours; prioritize and filter incoming calls; direct public to appropriate personnel, department, or resources; provide general information and direction; Maintain visitor logs and meeting room schedule.
Prepare, edit, and proofread a variety of documents including memos, letters and other documents specific to the department.
Transcribe verbatim recordings which may contain violent, graphic, and/or sensitive content.
Enter and/or verify data for accuracy, completeness, and appearance; Assign Uniform Crime Coding for data entry, retrieval and dissemination; Finalize incident reports with status, date and disposition.
Compile and processes case files for prosecution and dissemination to other agencies, ensuring all necessary components are present and accurately completed.
Monitor ongoing case status and ensures that files are processed in accordance with established levels of priority.
Receive and process a variety of applications and permits; receive and disseminate department correspondence; Receive, process and log court notifications and cancellations; Receipt incoming funds and prepare cash deposits of department specific funds; may participate in collection of unpaid parking fines.
Enter and verify NCIC (National Crime Information Center) “hot file” records.
Compile data for background checks for various licensure, employment, and permits, including retrieval and dissemination of Criminal History data in accordance with BCA policy.
Receive and respond to information requests, retrieving and disseminating data in accordance with federal and state data privacy laws and policies.
Redaction of video that may contain violent, graphic, and/or sensitive content.
Receive, log, maintain, and release a wide variety of property & evidence.
May assist in technical training for other records staff.
Perform other duties as assigned.