Police Records Tech I

City & Borough of Juneau•Juneau, AK

6d•Onsite

About The Position

This position provides customer service to the public at the front counter and by phone, answering a wide and interesting variety of questions. In addition, it supports Juneau Police Department operations through document processing, releasing reports, and FBI Uniform Crime Reporting. This position works regular business hours and does not typically require shift work. The Records Unit provides essential support to operational units of the police department and staffs the public-facing front window of the police department Monday through Friday between 8:00 AM – 4:30 PM excluding observed holidays. Records Technicians work within the Records Unit on the first floor of the police department on Alaway Avenue in the Lemon Creek area, conveniently located between downtown and the valley.

Requirements

High school diploma, GED, or equivalent
Six (6) months of work experience in a law enforcement office or clerical work using specialized databases or processing legal documents
Valid Alaska Driver’s License at time of appointment and for continued employment
Security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN
No felony or misdemeanor conviction in this state or another jurisdiction, or may not be a fugitive from justice
No marijuana use within the past six (6) months

Nice To Haves

Friendly, patient, and observant person
Interpersonal skills to communicate effectively with a diverse range of customers
Ability to maintain the strictest confidence while handling sensitive documents and information

Responsibilities

Data entry, filing, answering phones, providing customer service
Conducting routine and complex redactions of information in documents, audio and video files
Releasing information to the public, justice partners, and private companies
Perform coding and classification of crime data in the JPD Records Management System which is then submitted to the State and Federal government via the National Incident Based Reporting System
Systematic receipt, storage, release, disposal, and security of all documentation related to police records
Maintain the integrity of all records with established standards, policies, procedures, and departmental guidelines

Benefits

Membership in the Fitness Fund, providing access to an onsite gym and workout equipment 24 hours a day
CBJ Wellness and Employee Assistance Program
Robust Wellness Program including 10 free sessions per year with a qualified mental health professional for you and your family
10 free group sessions for employees and their families
Initial and ongoing resiliency training for employees and their significant other
Annual wellness check-ins
Peer support teams dedicated to serve employees and their families
Chaplain program
Wellness room
Yearly wellness-related events
Public Service Loan Forgiveness eligible employer
Free passes to Parks & Recreation field house, ice arena, and swimming pools