Police Records Manager

City of Seguin•Seguin, TX

About The Position

Under the general supervision of a Police lieutenant, the Police Records Manager oversees the processing, storage, retrieval, retention, and backup of all police records. The role serves as liaison between the police department, IT department, and records management system vendor, and is the official Custodian of Records. The manager supervises Records Clerks and coordinates daily operations of the Records Management Section of the Seguin Police Department. The position responds to public information requests and determines which records and information are appropriate for release. It oversees records-related software and assists and trains officers in its use, including addressing mobile computer issues related to paperless reporting. The manager also handles customer requests and payments involving police reports, fingerprinting, photographs, and related services, and prepares cash-register balance sheets. Work is performed in an office environment and may involve repetitive typing and data entry, monitoring a screen, bending, reaching, kneeling, and occasionally lifting up to 25 pounds. The starting salary is $23.93 per hour. The position will remain open until filled.

Requirements

High school diploma.
Valid Texas Driver's License.
Ability to be certified by the attorney general as the Custodian of Records.
Knowledge of laws, rules, and regulations related to police public-record maintenance and storage.
Knowledge of customer service methods and delivery.
Knowledge of general office machinery and procedures.
Knowledge of computers and related equipment, including hardware and software for database entry, storage, retrieval, research, and statistical information.
Ability to communicate effectively orally and in writing, work with the public, maintain accurate records, type at least 40 words per minute with a high degree of accuracy, and operate a computer.
Ability to handle confidential data while maintaining confidentiality and to prioritize work assignments.
Ability to maintain effective working relationships with municipal employees, departmental officials, and the public.
Skill in planning and implementing departmental procedures and objectives, supervising and delegating duties, and resolving customer complaints and concerns.

Nice To Haves

Experience in law enforcement records, records management, or supervision.

Responsibilities

Supervise Records Clerks and coordinate the daily operations of the Records Management Section.
Serve as the official Custodian of Records and respond to public information requests, determining what information may be released.
Interview, train, assign work to, and evaluate subordinates; recommend promotions, discipline, or dismissal.
Review and analyze data, identify trends and probabilities, draw conclusions, and make recommendations or initiate appropriate action.
Prepare management-level reports and statistical data about section operations and procedures.
Review spreadsheets, police records, and databases for accuracy; run and analyze statistics and prepare reports.
Process expunction paperwork for the Custodian of Records.
Produce and submit monthly FBI reports, correct errors, and compile police reports.
Act as liaison with the IT department and records-related software vendors; assist and train officers on software use and help resolve mobile computer issues related to paperless reporting.
Handle walk-in and mail requests for accident, burglary, criminal mischief, and other reports, as well as alarm permits.
Collect payments for police reports, fingerprinting, photographs, and related services; prepare cash-register balance sheets.
Use IT administrative rights to repair computer issues and install files.
Fax reports to other agencies when requested and perform other assigned duties.